Deskpro Rating A · Worker

Deskpro develops a help desk and ticket management platform designed to streamline customer and employee support services. The software operates across multiple communication channels, integrating email, social media, and chat into a unified system.

The platform includes automated routing, ticket summarisation, and AI-assisted agent tools, alongside self-hosting and cloud deployment options. It serves organisations looking to manage workflows, automate support tasks, and maintain centralised knowledge bases.