Account Management - Team Lead

Overall purpose of the job:

• To achieve personal & team revenue targets
• To ensure that Account Management / Sales team members adhere to the Exponential-e Human Resources Policies and Procedures and maintain acceptable levels of activity and achievement

Key responsibilities for this job:

• Management of team member activities and training to enable and support Account Managers in achieving targeted revenue and KPI’s by selling new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing accounts
• Mentoring team members
• Accurate forecasting of anticipated team sales and regular activity reporting
• Supporting team members in working with clients’ management teams to understand particular business strategies
• Evaluating those strategies and ensuring Exponential-e’s readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies.
• To sell new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing accounts in line with set targets.

Knowledge and experience required:

• Experience leading a corporate sales team within the telecoms, ISP, systems integrator or carrier space
• Great communication skills across all parts of the business
• Knowledge of the following ICT product suites:
• Cloud
• LAN & Wi-Fi
• UCC
• Server hardware
• Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
• Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
• Good working knowledge of Microsoft Excel and Word is essential
• Well organised and self-motivated team player