Assistant Manager

Company Description Oxford Comma Advisory supports students and families through every stage of the education journey, from planning to successful integration into a new academic environment. The organization provides tailored guidance on university applications, including personal branding and scholarship support, as well as practical logistical preparations. Beyond admission, Oxford Comma Advisory offers ongoing assistance through networking opportunities and structured mentorship programs. This holistic approach helps students transition smoothly, build confidence, and thrive in their new academic settings. Team members contribute directly to shaping educational pathways and outcomes for diverse learners.

Role Description As an Assistant Manager at Oxford Comma Advisory, you will support the daily operations of student advisory services and help coordinate end-to-end education planning activities. In this full-time hybrid role based in Birmingham, you will spend part of your time on-site meeting students and families and part of your time working from home to manage administrative and strategic tasks. Day-to-day responsibilities include coordinating university application timelines, supporting scholarship and personal branding initiatives, and ensuring consistent, high-quality communication with students, families, and partners. You will assist in organizing workshops, networking events, and mentorship programs, while tracking engagement and outcomes to improve service delivery. The role also involves collaborating with senior leadership on process improvements, preparing reports, and helping manage junior team members or interns as needed.

Qualifications

• Demonstrated experience in student advising, education consulting, or a related client-facing role, with a strong interest in higher education pathways.
• Strong organizational and coordination skills, including managing timelines, prioritizing tasks, and handling multiple student cases simultaneously.
• Excellent written and verbal communication skills, with the ability to present complex information clearly to students, families, and partners.
• Proficiency with productivity and collaboration tools (e.g., spreadsheets, presentation software, CRM or case management systems, video conferencing platforms).
• Ability to build trusting relationships with diverse stakeholders and maintain a high level of professionalism, discretion, and ethical conduct.
• Problem-solving and analytical skills to identify student needs, monitor progress, and recommend tailored solutions or process improvements.
• Previous experience coordinating events, workshops, or mentorship programs is highly beneficial.
• Bachelor’s degree in Education, Counseling, Business, Social Sciences, or a related field, or equivalent relevant experience.
• Comfort working in a hybrid environment, with the flexibility to be on-site in Birmingham for meetings, events, and student-facing activities.