Associate Adviser (Education)
England, United Kingdom Full-time Posted 3 days ago
The opportunity
We are looking for experienced trainers and facilitators who can deliver complex content to senior, multi-disciplinary audiences in a range of delivery settings including online. As an Associate Adviser you will play a key role in supporting the delivery of high-quality training on an ad-hoc basis. You’ll work closely with NHS stakeholders and senior, multi-disciplinary audiences, contributing your expertise to the effective delivery of our programmes.
In this role, you’ll deliver and facilitate training on managing and resolving practitioner performance concerns, drawing on your own experience of case management or investigation. You’ll use standardised materials to ensure a consistent, quality-assured approach, while adapting to group needs, managing dynamics, and supporting meaningful discussion. Workshops are delivered both in-house and as part of a national programme, across face-to-face and virtual settings.
What You'll Be Doing
We are looking for experienced educators who can deliver complex content to senior, multi-disciplinary audiences in a range of delivery settings including online. You will need to demonstrate an ability to:
NHS Resolution is a not-for-profit arm’s length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.
NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.
Practitioner Performance Advice service
Practitioner Performance Advice NHS Resolution’s Practitioner Performance Advice Service (‘the Advice Service’) provides impartial, expert advice, interventions and insights nationally, to frontline healthcare organisations to help them to fairly and effectively manage and resolve concerns about individual doctors, dentists and pharmacists, as well as clinical teams. Our ultimate aim is to support the retention of a skilled and valued clinical workforce in the NHS to deliver safe and effective patient care. As an integral part of NHS Resolution, the Advice Service is changing to respond to the evolving needs and priorities of the NHS, in line with NHS Resolution's strategic ambitions.
Practitioner Performance Advice provides a range of expert services to NHS organisations and other bodies in England, Wales, Northern Ireland and other administrations. We deliver case advice, assessments and other interventions as well as education programmes, Insights publications and a range of other expert services to support effective management and resolution of performance concerns.
To apply please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience and career achievements to date. As well as your CV listing detailed work history and job responsibilities.
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.
Closing date: 05/07/2026 at 11.59pm
We encourage applicants to apply promptly, as we reserve the right to close vacancies early should sufficient applications be received.
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
We are looking for experienced trainers and facilitators who can deliver complex content to senior, multi-disciplinary audiences in a range of delivery settings including online. As an Associate Adviser you will play a key role in supporting the delivery of high-quality training on an ad-hoc basis. You’ll work closely with NHS stakeholders and senior, multi-disciplinary audiences, contributing your expertise to the effective delivery of our programmes.
In this role, you’ll deliver and facilitate training on managing and resolving practitioner performance concerns, drawing on your own experience of case management or investigation. You’ll use standardised materials to ensure a consistent, quality-assured approach, while adapting to group needs, managing dynamics, and supporting meaningful discussion. Workshops are delivered both in-house and as part of a national programme, across face-to-face and virtual settings.
What You'll Be Doing
We are looking for experienced educators who can deliver complex content to senior, multi-disciplinary audiences in a range of delivery settings including online. You will need to demonstrate an ability to:
- Share insights from your own experience of case management or case investigation related to performance concerns of doctors, dentists and pharmacists
- Facilitate, lead and direct group discussion (all of our education programmes are about identifying, managing and resolving performance concerns)
- Work with standardised training materials to ensure a consistent and quality assured programme, and also respond in the moment to group requirements
- Keep delegates focused on exercises whilst managing group dynamics
- Summarise comments and feedback succinctly
- Provide constructive feedback during and following training workshops.
- Expert training delivery and facilitation Deliver high-quality, engaging education to senior, multi-disciplinary audiences, with strong presentation, facilitation, and group management skills across virtual and face-to-face settings.
- Subject matter expertise in practitioner performance Bring recent, practical experience of case management or investigation relating to doctors, dentists, or pharmacists, with a strong understanding of managing and resolving performance concerns.
- Strong understanding of the full training cycle Demonstrate experience in designing, delivering, and evaluating training programmes, with a commitment to continuous professional development in education and training.
- Ability to influence and support change Use professional expertise and organisational development knowledge to facilitate change, working effectively with individuals and teams across organisations, ideally within the NHS context.
- Analytical thinking and clear communication Apply strong problem-solving skills, communicate complex information clearly, and provide concise feedback, ensuring learning is meaningful and actionable.
- Flexible, portfolio-friendly role Work on an “as and when” basis with advance notice, making it easy to balance alongside existing roles or commitments.
- Develop and deepen subject matter expertise Gain valuable insights into national best practice for managing and resolving practitioner performance concerns, and apply this to your own work.
- Engage with a wide network of senior NHS professionals Work with a wide range of senior stakeholders across the UK, including Medical Directors, Responsible Officers, HR Directors and Clinical Leaders.
- Enhance your training and facilitation skills Increase your experience delivering to senior, multi-disciplinary audiences, with opportunities to expand your training portfolio over time.
- Contribute to improving patient safety and workforce retention Play a direct role in strengthening how the NHS manages performance concerns, supporting fair outcomes, practitioner wellbeing, and safe patient care.
- Be part of a national, high-quality education offer Contribute to well-established, highly rated programmes (98% recommendation rate), supported by an experienced education team and quality-assured materials.
- Professional development and exposure Access opportunities to observe and learn from national experts, be the first to connect with emerging training offers, and stay at the forefront of practice.
- Practical support and competitive remuneration Receive a daily rate plus preparation time, with travel and accommodation arranged where required, and access to NHS Resolution systems.
NHS Resolution is a not-for-profit arm’s length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.
NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.
Practitioner Performance Advice service
Practitioner Performance Advice NHS Resolution’s Practitioner Performance Advice Service (‘the Advice Service’) provides impartial, expert advice, interventions and insights nationally, to frontline healthcare organisations to help them to fairly and effectively manage and resolve concerns about individual doctors, dentists and pharmacists, as well as clinical teams. Our ultimate aim is to support the retention of a skilled and valued clinical workforce in the NHS to deliver safe and effective patient care. As an integral part of NHS Resolution, the Advice Service is changing to respond to the evolving needs and priorities of the NHS, in line with NHS Resolution's strategic ambitions.
Practitioner Performance Advice provides a range of expert services to NHS organisations and other bodies in England, Wales, Northern Ireland and other administrations. We deliver case advice, assessments and other interventions as well as education programmes, Insights publications and a range of other expert services to support effective management and resolution of performance concerns.
To apply please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience and career achievements to date. As well as your CV listing detailed work history and job responsibilities.
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.
Closing date: 05/07/2026 at 11.59pm
We encourage applicants to apply promptly, as we reserve the right to close vacancies early should sufficient applications be received.
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
