Claims Technician

Amwins Global Risks

At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.

Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.

We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

Introduction

As a Technician in our Operations Team, you will be an integral part of our high-performing team based out of our Cheltenham office. Your role will involve providing efficient, effective and expert administrative support to the Technical Team and Broking Divisions, in line with compliance, FCA and internal audit guidelines.

You will have previous experience and be able to carry out activity with moderate guidance as opposed to direct and close supervision.

Responsibilities

• Document Creation – gather information from files and use the data to complete standard document templates for distribution both internally and externally.
• Data Entry - Fully and accurately enter, amend, update and submit data at a competent and unsupervised level onto the relevant systems
• Management information – create and main electronic and paper files, manage day to day correspondence ensuring urgent matters are identified and dealt with promptly
• Treaty Accounts Processing
• Documentation Checking
• Claims
• Premium Processing

Knowledge/Skills/Qualifications

• Has an understanding of the general principles of insurance
• Ability to analyse and identify key information
• Proficient knowledge of relevant Computer systems
• Understands the link between own role and IBA
• Ability to problem solve using knowledge of policies and procedures
• Familiar with the IBA ledgers; knows where to look for information
• Basic understanding of how to process via Net Postings
• Decision making
• Problem solving
• Able to work under guidance rather than close supervision

Key Competencies

• Accurate Data & Management Information
• Communicating and Influencing
• Customer Focus
• Decision Making
• Information Seeking
• Planning and Organising
• Team Working