Commercial Director (HiBob Practice)

Commercial Director, HiBob Practice

UK | Remote with occasional client and team travel | Permanent, Full Time

Reporting to: CRO

The Opportunity

Silver Cloud has established itself as a leading HiBob partner, helping organisations successfully implement, optimise and scale their people technology.

With a growing client base, a strong reputation for delivery excellence and an ambitious growth strategy, we are now entering the next phase of our journey and are looking for an exceptional Commercial Director to help shape that future.

As one of the fastest-growing HR technology platforms in the market, HiBob has built a passionate customer community and an exciting ecosystem of partners, consultants and innovators.

This is not a traditional sales leadership position. Whilst commercial success is fundamental, the real opportunity is to influence how the practice grows, deepen our partnership with HiBob, unlock opportunities within an established client base and help create the next generation of service offerings, managed services and client growth initiatives.

You will work as a senior commercial leader alongside our Head of HiBob Practice, sharing responsibility for the practice’s commercial success whilst helping define and execute its future growth strategy.

Role Purpose

The Commercial Director is responsible for driving sustainable revenue growth across the HiBob Practice through a combination of:

• Converting partner-generated opportunities

• Growing and expanding existing customer relationships

• Building strategic target account engagement

• Strengthening the HiBob partnership

• Developing new commercial initiatives and routes to market

Working closely with the Head of Practice, you will ensure opportunities are well qualified, commercially sound and aligned with delivery capability.

You will play a key role in helping Silver Cloud scale its position within the HiBob ecosystem while creating exceptional outcomes for clients and partners.

What You'll Be Doing

Joint Revenue Ownership

• Jointly own the practice revenue target with the Head of Practice, ensuring alignment between pipeline, delivery capacity and margin expectations

• Translate the business’s revenue targets, operating model and go-to-market strategy into a practice-level growth plan covering expansion, new business and partner contribution

• Participate in structured monthly practice performance reviews covering revenue, pipeline, margin and capacity

• Own weekly pipeline reviews within the practice, monthly forecast reconciliation with capacity and margin, and quarterly account planning refreshes

Existing Client Growth

• Develop structured account growth plans across strategic clients

• Identify optimisation, enhancement and advisory opportunities

• Expand managed services and recurring revenue offerings

• Increase client lifetime value through proactive account development

• Create repeatable account growth motions that can be scaled across the customer base

• Build executive-level relationships across customer organisations

Strategic Account Development

• Identify high-value target organisations that align with our ideal customer profile

• Use data and insight to prioritise opportunities

• Build account engagement plans and stakeholder maps

• Work with Marketing and RevOps to execute account-based growth initiatives

• Convert strategic opportunities into long-term customer relationships

Partnership Development

• Build strong relationships across the HiBob ecosystem

• Strengthen collaboration with Account Executives and partner stakeholders

• Support joint account planning and growth initiatives

• Help identify new routes to market and partnership opportunities

• Represent Silver Cloud professionally within the HiBob community

Commercial Excellence

• Maintain exceptional HubSpot hygiene and forecasting accuracy

• Ensure opportunities meet qualification and commercial standards

• Support commercial structuring, pricing and statements of work

• Work closely with Delivery and Finance to manage commercial risk

• Create visibility of pipeline performance and future revenue opportunities

• Use data to improve decision-making and commercial effectiveness

Practice Commercial Leadership

• Lead commercial enablement within the practice by equipping consultants and delivery leaders to identify, shape and progress opportunities

• Embed consistent sales standards and ways of working across the practice

• Contribute to proposition and offer development within the agreed go-to-market framework

• Support bid and deal quality through pre-bid qualification, deal reviews and commercial input on scope, commercials and risk, working with Delivery and Finance as required

• Drive internal alignment between commercial priorities and delivery planning by ensuring consultants are included in account plans, partner opportunities and upcoming demand signals

What We're Looking For

We’re looking for someone who doesn’t wait for a growth plan to appear.

You’re naturally curious, commercial and energetic. You spot opportunities, create momentum and bring people with you.

You understand how commercial systems work, how partnerships create value and how account growth can become a powerful engine for sustainable revenue.

Essential Experience

• Proven track record of delivering revenue growth within consulting, professional services, SaaS or HR technology environments

• Experience managing complex sales opportunities and strategic accounts

• Strong account growth and client expansion capability

• Enterprise sales experience with multi-stakeholder buying groups

• Experience working with partners, alliances or channel-led sales models

• Strong commercial acumen, including pricing, forecasting, qualification and margin management

• Excellent stakeholder management and relationship-building skills

• Experience using CRM and commercial data to drive performance

• Ability to balance strategic thinking with hands-on execution

• Demonstrated experience operating within a scaling or high-growth environment

Desirable Experience

• HiBob experience

• Experience working within the HR technology ecosystem

• A background in HR SaaS, HCM, payroll or workforce technology

• Revenue Operations experience

• Experience developing propositions, managed services or recurring revenue models

• Existing relationships within the HiBob ecosyste

Why Join Silver Cloud's HiBob Practice?

• Join a recognised and growing HiBob partner with an established client base and strong market reputation

• Influence commercial strategy, go-to-market activity and service development rather than simply executing an existing plan

• Help shape a practice with significant growth ambitions across the UK and international markets

• Collaborate with experienced consultants, practitioners and leadership teams who are passionate about delivering exceptional client outcomes

• Play a visible leadership role with the autonomy to create initiatives, challenge thinking and make things happen

What Success Looks Like

• Revenue targets are consistently achieved through strong commercial and delivery alignment

• Conversion rates increase across HiBob-generated opportunities

• Significant growth is achieved across existing customer accounts

• Recurring and managed service revenue expands

• Strategic relationships across the HiBob ecosystem are strengthened

• A scalable, repeatable commercial model supports the continued growth of the practice

About Silver Cloud

Silver Cloud is a boutique, fast-growing digital transformation consultancy specialising in HR, payroll and people technology.

Since 2009, we’ve partnered with organisations to provide independent advice, system selection, client-side project management, software implementation and managed services that genuinely improve the employee experience.

We’re proud of our culture, and every person at Silver Cloud plays a meaningful role in shaping what we do and how we do it.

Our values

Making a difference – always adding value to each other and our clients

Agile – adapting and supporting change internally and externally

Passionate – bringing positive energy to everything we do

Progressive – constantly learning and growing to stay ahead

Supportive – a kind and considerate team who look for opportunities to help

The extras

• 25 days’ holiday plus bank holidays

• A paid day off for your birthday

• A paid volunteering day each year

• Enhanced family, sick and bereavement leave, including counselling support

• Salary sacrifice pension with The Pension People

• WeCare, including a 24/7 helpline and Second Medical Opinion service

• Flexibility from day one

• Support for working comfortably from home, including reimbursement for an office chair and eye care

• Profit share bonus scheme

• Refer-a-friend bonus

• Life insurance at three times your annual salary

• Income protection, including critical illness cover

• Private healthcare

• Finally, and most importantly, a truly wonderful and supportive team