Complaints Officer
Bocking, Braintree contract Customer Services Posted 1 week ago
6-month contract role with a local authority Summary This 6-month contract role with a local authority is designed to lead and coordinate the effective management of complaints related to the Council's Waste and Recycling Collection Service. As a Complaints Officer, you will be responsible for investigating and responding to customer complaints, ensuring that issues are resolved promptly, professionally, and within agreed timescales. This role requires close collaboration with operational teams…
