Complaints & Resolution Officer
Oldham, Greater Manchester contract Customer Services Posted 1 week ago
JOB DESCRIPTION Are you passionate about resolving issues with empathy and professionalism? This Guinness Partnership is looking for Complaints & Resolution Officers to join our team in Oldham on full-time, 12-month fixed term contracts. We operate a hybrid working style where you spend 3 days per week working in our Oldham office and 2 days working from home. About the role You will manage a caseload of resident complaints, ensuring prompt resolution in line with the statutory Complaint Handli…
