Credit Controller (12month FTC)
Exeter, England, United Kingdom Contract Posted 2 days ago
Job Title: Credit ControllerReady to take your career to the next level?We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration and ambition. If you’re looking for a role where you can make a real impact, develop your credit control skills and be part of a genuinely supportive team – join us, and let’s shape the future together.Being refreshingly human starts with how we hire. We believe a diverse mix of perspectives makes us stronger – not just as a business, but in creating a culture where we all feel we truly belong and can thrive. That’s why we’re committed to removing barriers and creating fair opportunities for everyone.* We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.________________________________________The role in 60 seconds
- Role: Credit Controller
- Team: Accounts
- Location: Plymouth, Exeter or Bristol
- Working Pattern: Full-time (12 x month fixed term contract)
- Why this role matters: You’ll play a key role in keeping the business running smoothly by ensuring cash flow remains healthy, billing is accurate and relationships with clients and internal stakeholders are handled with professionalism and care.
- Join a friendly, collaborative Accounts team.
- Proactively chase overdue invoices.
- Work towards cash collection targets and support financial performance.
- Partner with lawyers and stakeholders to resolve queries and manage debt.
- Follow the firm’s collections policy to ensure consistency and best practice.
- Support end-to-end billing, ensuring accurate and timely invoicing.
- Maintain accurate records, including updates on payment pledges.
- Ensure compliance with HMRC regulations.
- Provide clear advice on billing and credit control queries.
- Produce ad hoc reports for the Billing and Credit Manager and wider team.
- Previous credit control experience within a professional services or legal environment.
- Strong understanding of accounts processes: client ledgers, disbursements, office accounts.
- Confident Excel and Word skills.
- Experience dealing with stakeholders and clients at all levels with professionalism.
- The ability to manage and prioritise a busy workload while maintaining high levels of accuracy.
- A proactive, organised approach and the ability to meet tight deadlines.
- A continuous improvement mindset with an interest in enhancing systems and processes.
- Excellent communication skills, with the ability to balance empathy with a focus on prompt cash collection.
- Good working knowledge of accounting and banking procedures.
- Experience with legal practice management systems (desirable).
- AAT or ICM qualifications (desirable).
- A strong team ethic and a collaborative, supportive approach.
- An ambitious growth strategy that opens up opportunities for our people to make their mark.
- A client base that spans household names, thriving startups, and ambitious enterprises.
- A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
- A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
- Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.
- Competitive salary and performance-linked bonus.
- Enhanced parental leave policies.
- Health and wellbeing initiatives (e.g., mental health support, gym memberships).
- An open, flexible working environment.
- Find out more about our benefits and work environment here
- Hit the “Apply Now” button.
- Send us your CV and a quick note on why this role is perfect for you.
- Our team will review your application and be in touch, whatever the outcome.
- Invited for interview?
- With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do.
- We want you to be able to showcase your talent and to feel comfortable being yourself throughout the process. If there’s anything we can do to support you or make things more accessible, just let us know – you can tell us at any stage of the process.
- If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know.