Credit Controller

Exponential-e

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.

Your new role:

• To engage and collect due debt across all assigned customers
• To focus on reducing aged debt to agreed KPIs
• To ensure accounts are managed to a good standing, inc adding notes
• To take responsibility for the debt, chase internal dept’s where required
• Allocating receipts where required
• Log and redirect queries if required

What you’ll need to succeed:

• Experience in a similar role, with a focus on collections from clients within the Public Sector
• Negotiation skills
• Must be PC literate and able to use standard software packages particularly Excel
• Strong customer services focus
• Experience working for an ISP or communications provider would be preferable but not essential

What we offer:

• Vibrant company culture with a wide range of events and social activities throughout the year
• Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club
• Dedicated Learning and Development team and access to a range of training, courses and certification support
• Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave