Customer Account Manager - Breakfast

Homebased

Full time, permanent

Role Purpose

As Customer Account Manager – Breakfast, you’ll lead growth across Waitrose, Co-op and Nisa, while acting as a channel growth partner across Convenience, Wholesale and Discounters.

This is a high-impact, fast-paced role where you’ll combine strategy, execution and relationship-building to deliver strong performance and unlock new opportunities.

What You’ll Be Doing

You’ll take ownership of your accounts and channels, driving growth through:

• Developing and delivering Joint Business Plans (JBPs) aligned to customer and business priorities
• Identifying and accelerating new growth opportunities across your customers and wider channels
• Acting as a key growth partner across Convenience, Wholesale and Discounter channels
• Building strong, strategic relationships that drive sustainable commercial success
• Leading negotiations, presentations and product launches with confidence
• Owning P&L delivery, ensuring profitable growth across your accounts
• Driving accurate forecasting in partnership with Supply Chain and Finance
• Planning and delivering impactful promotional programmes, from set-up through to evaluation
• Partnering closely with Marketing and Category teams to close distribution gaps and drive NPD success
• Managing pricing, trade investment and ROI to optimise performance
• Delivering regular performance reviews and using insight to shape future plans
  
  

What We’re Looking For

We’re looking for someone who brings energy, resilience and a genuine passion for growth:

You’ll bring:

• An entrepreneurial mindset and a proactive, self-starting approach
• Strong commercial awareness and strategic thinking
• Confidence in fact-based selling and negotiation
• A natural ability to build winning relationships
• Excellent planning, organisation and communication skills
• A collaborative approach and the ability to work cross-functionally
• Ideally FMCG account management experience (2–3+ years)
• Knowledge of relevant customers or channels
• Experience managing budgets and delivering commercial results
  
  

What We Offer You In Return

• Competitive salary + car allowance
• Annual bonus scheme
• 25 days holiday + bank holidays
• Holiday Purchase Scheme
• Sharesave Scheme
• EV Car Scheme
• Pension & life assurance
• Private medical
• Access to wellbeing resources and colleague networks
  
  

At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.

We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.