Customer Service Representative - Bootle AC

To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Job Summary * Fully manage each day’s appointment sessions * Carry out reminder calls to customers for appointments * Monitor session progress and backfill appointments where necessary * Identify addit…