Customer Support Associate (Specialist Support Team)

Description We’re excited to offer a rewarding opportunity to join our Specialist Support Team—a group dedicated to helping customers with complex needs, such as serious mental health challenges or multiple vulnerabilities, who may struggle to manage their everyday banking. In this role, you’ll provide compassionate, tailored support through both telephony and back-office channels. You’ll work closely with internal teams across our stores and contact centres, as well as external partners includ…