Digital Systems Manager

The Digital Systems Manager is responsible for the development, integration and day-to-day operation of Enshore's business and operational digital systems. This is a hands-on leadership role covering ERP ownership, AI and automation enablement, M365 transformation, data management, digital integration, remote operations capability and digital twin development — ensuring the business has scalable, reliable and efficient digital capability aligned to operational delivery.

Please note - This role sits at the intersection of technology and operations. It is not a traditional IT support function. The Digital Systems Manager will both lead and do — shaping digital strategy while rolling up their sleeves to deliver it.

Key Areas of Responsibility

ERP Implementation & Ownership

• Take ownership of the ERP implementation currently underway — ensuring correct configuration, clean data structures and business-wide adoption.
• Work closely with the chosen ERP vendor and internal stakeholders to ensure the system is set up right from the start.
• Define workflows and system logic that reflect how Enshore actually operates, not generic defaults.
• Own the ERP development, integrity and continuous improvement post go-live.
• Drive integration between the ERP and other business systems to eliminate duplication and manual processes.

AI & Automation

• Be Enshore's internal AI champion — bringing genuine enthusiasm, curiosity and momentum to how AI is adopted across the business.
• Develop and implement an AI governance framework before widespread deployment — ensuring responsible, consistent and secure use from the ground up.
• Proactively identify and drive AI integration opportunities across operations, reporting, workflows and communications.
• Build and roll out AI-assisted tools, automations and workflows that create real efficiency gains.
• Stay ahead of the curve on AI tooling — regularly briefing senior leadership on emerging capabilities and recommending next steps.
• Build confidence and capability in AI tools across all teams, turning enthusiasm at the top into adoption throughout the business.

Data Management & Reporting

• Define and maintain data structures, standards and governance across all business systems.
• Develop reporting and dashboard capability to give leadership and operational teams clear, timely visibility.
• Ensure data flows reliably between platforms and is accessible to the right people at the right time.
• Drive a culture of clean, consistent data across the business — working with teams to improve how information is captured and used.

M365 & Digital Integration

• Take ownership of the M365 environment — transforming SharePoint, Teams, Power Platform and related tools from under-used to genuinely embedded in how the business works.
• Develop Power Automate workflows and Power Apps that replace manual processes and improve day-to-day efficiency.
• Architect and manage integrations across the digital estate — ERP, M365, operational platforms and third-party tools.
• Ensure interoperability, standardisation and clean data flow between connected systems.
• Identify and eliminate inefficiencies caused by disconnected or poorly configured platforms.
• Manage vendor and third-party relationships relevant to the digital systems landscape.

Remote Operations & Digital Twin

• Lead the development and implementation of Enshore's Remote Operations capability — enabling secure, reliable digital access to operational data and systems from onshore locations.
• Define the architecture and tooling required to support remote monitoring, reporting and decision-making across offshore and field operations.
• Drive the development of focused digital twin capability — creating digital representations of key assets and operations to improve visibility, planning and performance.
• Work with operational teams to identify where digital twin data delivers the most value and prioritise development accordingly.
• Ensure remote operations and digital twin outputs are integrated with ERP, reporting and AI tools for maximum impact.
• Stay at the forefront of emerging remote operations and digital twin technology relevant to Enshore's sector.

IT Infrastructure & Support

• Work alongside the existing IT support function, providing senior oversight and acting as escalation point for business IT systems.
• Coordinate hardware, software and access management requirements across the business, working with the IT support function to deliver them.
• Own the strategic direction of IT infrastructure — ensuring the environment scales with the business and supports operational needs.
• Take responsibility for cybersecurity posture and coordination with any external security or managed service providers.
• Ensure offshore, remote and field-based digital access requirements are defined and met.
• Bridge the gap between day-to-day IT support and the wider digital systems agenda — ensuring both functions work as one joined-up capability.

Education and Qualifications Specific to Role

Essential Qualifications or Experience

• ERP systems experience (implementation or ownership).
• M365 administration and Power Platform development.
• Genuine enthusiasm for AI — and the drive to push it forward.
• Systems integration and data flow mindset.
• Data management, reporting and dashboard capability.
• IT infrastructure and support fundamentals.
• Strong stakeholder and cross-team engagement.
• Project coordination and change management experience.

Desirable Qualifications or Equivalent Experience

• Experience in offshore, subsea or industrial environments.
• Familiarity with AI agent development or Copilot Studio.
• Experience building and rolling out AI governance frameworks.
• Remote operations platform development or architecture.
• Digital twin development or asset digitalisation experience.
• Experience managing third-party IT vendors or MSPs.
• Understanding of cybersecurity principles.
• SharePoint architecture and intranet development.