EUC Engineer

The Role

The EUC Specialist – L4 provides technical leadership and architectural governance across a complex, global endpoint environment for a financial services client. Based primarily onsite in London, you will lead endpoint strategy, security, and lifecycle management in a highly regulated environment.

This is a senior, hands-on role where you will act as the highest escalation point, shape endpoint architecture, and ensure services are secure, scalable, and compliant.

3x days per week in London (Claranet office and/or customer site)

Key Responsibilities

• Define endpoint architecture standards across Intune, SCCM, Autopilot, and Defender
• Own Windows reference build (Golden Image) lifecycle and governance
• Lead application lifecycle strategy (packaging, deployment, updates, retirement)
• Drive endpoint security architecture (Defender, BitLocker, AppLocker, hardening)
• Define patching strategy, deployment rings, and compliance monitoring
• Optimise monitoring using Nexthink and M365 telemetry
• Lead architectural reviews, lifecycle planning, and capacity management
• Provide design assurance for Autopilot and zero-touch deployment
• Lead automation initiatives (PowerShell, IaC, compliance and drift detection)
• Own CMDB accuracy and endpoint governance in ServiceNow
• Act as L4 escalation for complex endpoint and security issues
• Manage vendor relationships (Microsoft, OEMs, tooling providers)

Experience & Knowledge

Essential:

• Strong experience in endpoint engineering/architecture (enterprise environments)
• Deep expertise in Microsoft Intune, SCCM, and Autopilot
• Strong knowledge of endpoint security (Defender, BitLocker, AppLocker)
• Experience with patching strategy and Windows Update management
• Expertise in application packaging and deployment automation
• Experience with Nexthink or equivalent DEX tooling
• Automation experience (PowerShell, Terraform or similar)
• Familiarity with ServiceNow (incident, change, CMDB)

Desirable:

• Experience in managed services or telecoms environments
• Knowledge of financial services regulatory frameworks (FCA, PRA, DORA)

Benefits

• Pension with employer contributions
• Private healthcare
• Discounted gym memberships
• 25–27 days holiday + bank holidays + birthday off
• 24/7 wellbeing support + Team Claranet initiatives