Expansion Lead

About the Role

We are seeking a results-driven Expansion Lead to orchestrate the delivery and scaling of our products across our global markets. This role is designed for a strategic operator who can navigate the complexities of international expansion, ensuring we launch and grow effectively across diverse regions including North America, the UAE, Francophone Africa, and Southeast Asia.

Role Overview

In this pivotal role, you will act as the central architect for Verto’s market entry and growth strategies. You will be responsible for harmonising cross-functional efforts, integrating insights from Banking Ops, Regulatory, and Legal teams into a unified execution plan. Your focus will be on building scalable frameworks and repeatable playbooks that empower our teams to move with speed and precision, reducing operational friction and establishing clear pathways for sustainable global growth.

What You’ll Be Doing

• Strategic Market Orchestration: Lead the end-to-end delivery of market launches. You will ensure all functional workstreams are aligned toward shared commercial milestones.
• Partnership Management: Proactively manage relationships with banking partners, legal advisors, and regulators in our expansion markets. You will be responsible for driving momentum with external stakeholders, ensuring that project timelines remain on track through clear communication and expectation setting.
• Expansion Playbook Development: Codify our market entry process into a repeatable, scalable playbook. You will document lessons learned from each launch to continuously improve our time-to-market and operational efficiency.
• Governance Frameworks: Establish and refine decision-making structures for every market. You will define internal roles and responsibilities to unblock tasks quickly, ensuring that key decisions are documented and shared to maintain organisational momentum.
• Product Localisation & Feedback: Act as the bridge between local market requirements and our global Product team. You will ensure that each market launch is supported by a product that meets local customer needs and regulatory standards.
• Knowledge Integration: Bridge information gaps by maintaining a comprehensive project view that encompasses the entire lifecycle of a market. You will ensure key stakeholders are consistently informed and that cross-functional teams are focused on the highest-impact priorities.
• Transition & Handover: Manage the critical phase between a market going live and the long-term handover to local Country Managers or Business-as-Usual (BAU) teams, ensuring no loss of momentum during the transition.

What You Need

• Professional Experience: 5+ years’ experience in operations, expansion, or programme management, preferably within the fintech or payments sector.
• High Agency: A proven ability to take initiative and drive complex projects to completion. You are a self-starter who finds creative solutions to navigate obstacles and deliver results.
• Commercial Savvy: A strong understanding of how operational execution impacts the bottom line. You can balance high-level strategic goals with the granular details required for successful market entry.
• Stakeholder Collaboration: Exceptional ability to build consensus across internal departments and influence external partners to meet Verto's expansion goals.
• Analytical & Organised: A rigorous approach to documentation and project tracking. You can synthesise fragmented information into clear, actionable roadmaps.
• Global Mindset: Experience working across diverse geographic markets and an understanding of the unique nuances involved in expanding across both emerging and developed economies.
• Builder Mindset: The agility to thrive in a fast-paced scale-up environment and the capability to create structure and clarity within ambiguous situations.