Facilities Manager
We're now seeking a permanent, full time Facilities Manager to work across our PFI contracts in the North West region.
The Facilities Manager will be responsible for managing key relationships with clients, external stakeholders, and SPVs in the provision of facilities management services. They will have full responsibility for managing the on-site team of operatives, ensuring the site is fully resourced to enable optimum performance against key KPI's and the relevant output specification and Authority Requirements. They will provide support for auditing, people management, client relations and various administrative requirements, and will ensure their sites operate in a safe and sustainable manner in alignment with legal and statutory compliance regulations.
Main Duties
- Monitor and deliver a resource strategy for the efficient and cost effective provision of services to the client
- Develop effective working relationships with stakeholders to ensure their outputs are managed in accordance with business needs and agreed KPIs
- Managing the site cleaning team and monitor cleaning standards to ensure they are meeting the output specification and authority requirements. Implement changes where this is not being achieved.
- Managing the site caretaking team and monitoring performance to ensure that they are meeting the output specification and authority requirements. Implement changes where this is not being achieved.
- Asset management, review trends for Assets on relevant sites. Ensure processes and procedures are followed when assets fail.
- Lead KIT meetings; managing the client’s expectations in line with the output specification
- Demonstrate compliance to all applicable statutory standards relating to the operations of the property infrastructure as according to legislative requirements
- Ensure all site specific Health & Safety regulations are monitored and adhered to, and undertake investigations into failings where necessary
- Ensure all costs are monitored and anomalies are investigated and reported
- Manage cleaning services within the contract budget
- Carry out periodic audits of soft services and documentation records
- Ensuring stock levels of consumables are monitored, and that equipment and consumables are used in an appropriate manner
- Proactive approach in scheduling deep cleans over the holiday period.
- Comply with client contract and procurement policies and documentary evidence
- Provide monthly reports in alignment with the contract reporting requirements
- Maintaining responsibility for site discipline and conduct issues adhering to company HR policies and procedures
- Must ensure all PDRs are completed for all site based staff annually in accordance with company deadlines
- Must ensure all staff are provided with sufficient training and on-site inductions in order to carry out their role
- Must ensure any conflicts between the client, staff or other personnel are resolved in a timely manner and in accordance with any dispute resolution procedure contained in the Contract
- Develop procedures and policies to achieve best working practices
- To work closely with Project Manager to identify and assist in delivery of contract variation works
- People management of site based operatives and staff
Working for Dalkia gives you access to a wide variety of benefits including:
- Life assurance
- Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
- Access to wellbeing programme
- Company Sick Pay
- Employee recognition programmes which reward exceptional achievements
- Employee Referral bonus with generous bonuses for ‘referring a friend’
- The opportunity to use one working day per year volunteering to help the local community
- Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters
Requirements
- IOSH Managing Safely (must be obtained)
- Experience in COSHH regulations
- Experience in Concept (CAFM Software)
- Technical report writing experience
- Experience in managing a portfolio of sites, preferably within the PFI environment
- Line management experience
- Excellent communication skills
- IWFM membership (desirable)
- Recognised H&S qualification (desirable)
- Asbestos Management Awareness(desirable)
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.
