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Front Office Team Member

Hayes, London Hospitality & Catering Posted 1 week ago

Job Description Provide efficient guest registration, check-in, and check-out services. Maintain accurate guest accounts and offer helpful, precise information. Handle guest requests promptly, courteously, and efficiently throughout their stay. Lead by example in delivering exceptional customer service. Ensure smooth communication between guests and hotel departments. Handle incoming calls professionally, transferring them as needed. Follow strict security procedures to protect guest confidenti…

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