Furniture Sales Support Coordinator

About the Company

Oktra are the UK’s leading workplace design and build company, shaping places that connect people and inspire our every day. With over 30 years of experience and B Corp certification, we create future-focused workplaces where people and businesses thrive.

Oktra's designers, builders & strategists provide complete workplace consultancy — from a single office relocation, design and fit out, to workspace planning, refurbishment, and interior branding on a global scale. Our in-house model means that our clients benefit from speed, simplicity, and a single point of accountability at every stage of their journey.

We're headquartered in London, with a regional presence in the South, Midlands, and North of England.

Role overview

This role is London Based role with 4 days in the office. It requires a proactive and highly organised team player with strong experience in sales support and coordination within the commercial interiors or furniture industry. The ideal candidate will possess excellent communication and problem-solving skills, along with a keen eye for detail and design. Working in a fast-paced and dynamic environment, the successful candidate must be able to manage multiple projects simultaneously while always maintaining accuracy and professionalism.

Key Responsibilities:

Sales Support Responsibilities

• Prepare and issue project quotations and cost plan budget
• Support the sales team in the specification of products and technical requirements.
• Produce detailed cost plans suitable for client presentation.
• Liaise with manufacturers and suppliers for product information, lead times, and pricing.
• Coordinate and manage fabric and material sampling for client approvals.
• Verify all order acknowledgements and specifications to ensure project accuracy.
• Manage the transition of information from sales to delivery.

Project Coordination

• Track project programmes, and delivery schedules to ensure projects stay on course.
• Assist in the reporting of snagging and shortages to ensure client project sign off.

Essential Skills & Experience:

• Previous experience in the commercial interiors or furniture industry (required).
• Highly organised with excellent attention to detail.
• Strong time management and ability to prioritise multiple projects.
• Confident working both independently and collaboratively within a team.
• Demonstrates initiative and proactive problem-solving.
• Ability to remain calm and professional under pressure.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.

What’s in it for you

• A competitive salary
• 23 days holiday including 3 days automatically allocated for the office closure at Christmas. Rising by 1 day each year, until a maximum of 28 days have been accrued.
• Enhanced parental and maternity leave
• 2 volunteering days a year
• Paid training & development opportunities
• Cycle to work scheme
• Weekly drinks, quarterly socials, and staff meals
• Daily fresh fruit and biscuits with barista style coffee and monthly birthday cakes.
• Death in service life insurance- 4x annual salary
• Nationwide gym discount with Pure Gym and Gymbox plus free fitness classes
• 24/7 employee assistance programme with BUPA
• Free eye test and discounted eyecare with Specsavers

*Oktra is an Equal Opportunity Employer. Oktra seeks applications from all backgrounds to join our teams and we encourage our employees to bring their authentic, original, and best selves to work.