General Manager
Shoreditch, England, United Kingdom Full-time Posted 1 day ago
Art Play London is not your typical venue. We are an immersive art experience + bar, blending creative workshops with high-energy hospitality. From Sip & Paint and pottery to freeflow painting and private events, we create unforgettable experiences that keep customers coming back—and bringing their friends.
We are looking for a hands-on, high-performing General Manager to lead our venue, drive sales, and build a strong, accountable team culture.
The Role
As General Manager, you are fully responsible for the day-to-day performance and long-term success of the venue. This is not just an “on-shift” role—you are expected to own the operation, ensuring everything runs smoothly even when you are not physically on-site.
You will balance floor leadership during busy service with strong operational control behind the scenes, ensuring no gaps in stock, staffing, or execution.
Key Responsibilities
Operations & Ownership
Take full ownership of venue performance, standards, and results
Ensure the business runs seamlessly 7 days a week, including when off-site
Maintain constant visibility on bookings, events, and service flow
Proactively identify issues and resolve them before they impact service
Team Leadership & Accountability
Recruit, train, and develop a high-performing team
Lead from the front during busy periods—especially peak events and weekends
Set clear expectations and hold the team accountable to standards
Delegate effectively and ensure tasks are completed—even on your days off
Build a culture of energy, ownership, and customer focus
Stock & Financial Control
Ensure zero stock outages across bar, art supplies, and cleaning materials
Implement strong systems for ordering, stock tracking, and accountability
Manage
The Role
As General Manager, you are fully responsible for the day-to-day performance and long-term success of the venue. This is not just an “on-shift” role—you are expected to own the operation, ensuring everything runs smoothly even when you are not physically on-site.
You will balance floor leadership during busy service with strong operational control behind the scenes, ensuring no gaps in stock, staffing, or execution.
Qualifications
We are looking for a hands-on, high-performing General Manager to lead our venue, drive sales, and build a strong, accountable team culture.
The Role
As General Manager, you are fully responsible for the day-to-day performance and long-term success of the venue. This is not just an “on-shift” role—you are expected to own the operation, ensuring everything runs smoothly even when you are not physically on-site.
You will balance floor leadership during busy service with strong operational control behind the scenes, ensuring no gaps in stock, staffing, or execution.
Key Responsibilities
Operations & Ownership
Take full ownership of venue performance, standards, and results
Ensure the business runs seamlessly 7 days a week, including when off-site
Maintain constant visibility on bookings, events, and service flow
Proactively identify issues and resolve them before they impact service
Team Leadership & Accountability
Recruit, train, and develop a high-performing team
Lead from the front during busy periods—especially peak events and weekends
Set clear expectations and hold the team accountable to standards
Delegate effectively and ensure tasks are completed—even on your days off
Build a culture of energy, ownership, and customer focus
Stock & Financial Control
Ensure zero stock outages across bar, art supplies, and cleaning materials
Implement strong systems for ordering, stock tracking, and accountability
Manage
The Role
As General Manager, you are fully responsible for the day-to-day performance and long-term success of the venue. This is not just an “on-shift” role—you are expected to own the operation, ensuring everything runs smoothly even when you are not physically on-site.
You will balance floor leadership during busy service with strong operational control behind the scenes, ensuring no gaps in stock, staffing, or execution.
Qualifications
- Management and Customer Service experience Strong administrative skills
- Demonstrated ability to lead
- Comfort working with budgets, payroll, revenue and forecasting Strong communications skills