General Manager
London, England, United Kingdom Full-time Posted 3 weeks ago
- Job Ref:** HON1021 **Branch:** Honi Poke Kingly **Location:** Honi Poke Kingly, London (West) **Salary/Benefits:** £33,000 – £36,000 per year, depending on experience **Contract type:** Permanent **Hours:** Full Time **Hours per week:** 45 **Posted date:** 21/05/2026 **Closing date:** 04/07/2026
- Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores!** At **Honi Poke**, we're all about fresh, fast, feel-good food. Inspired by the flavours of **Pacific Hawaiian cuisine**, our colourful home-made **poke bowls and sushi grab-and-go options** bring sunshine to busy streets, but it's our **people** who make the difference. We're looking for an **experienced, passionate General Manager** to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for **fresh food, hospitality, and creating outstanding customer experiences**. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. **That's the way we bowl!** ### Key Responsibilities * **Lead your store** to deliver exceptional standards in **service, food quality, and consistency**, ensuring every shift reflects the Honi Poke vibe. * **Manage day-to-day store operations**, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence. * **Recruit, train, coach, and develop a high-performing team**, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail. * **Maintain operational standards, compliance, and store environment**, covering Food Safety, Health \& Safety, brand standards, equipment maintenance, and store cleanliness. * **Enhance the customer experience and brand presence**, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. ### What We Offer * **£33,000 – £36,000 per year**, depending on experience * **Paid breaks:** your time to rest matters * **Free meals** every shift * **Exclusive team discounts** for you, your friends \& family * **Employee Assistance Programme:** support for your wellbeing * A **vibrant, friendly team culture** where positivity and growth go hand-in-hand ### Who You Are * Experienced in **hospitality, fast-casual, or food retail management** (restaurant, grab-and-go, café, or takeaway experience ideal) * Hands-on, strategic, and able to **lead, inspire, and develop a high-performing team** * A **people-focused leader**, positive, reliable, and excellent at motivating others * Passionate about **fresh food, operational excellence, and outstanding customer experiences** * Confident managing **financial performance, KPIs, and operational compliance** in a fast-paced environment Bring your leadership, energy, and passion to **Honi Poke** and help us become the go-to poke destination while growing your career in hospitality management. **Apply today,** we can't wait to welcome you to the family!
