General Manager
London, England, United Kingdom Full-time Posted 1 hour ago
- Job Ref:** HON1097
- Branch:** Honi Poke Angel
- Location:** Honi Poke Angel, London (North)
- Salary/Benefits:** £33,000 – £36,000 per year, depending on experience
- Contract type:** Permanent
- Hours:** Full Time
- Posted date:** 14/08/2026
- Closing date:** 25/09/2026
At **Honi Poke**, we're all about fresh, fast, feel-good food. Inspired by the flavours of **Pacific Hawaiian cuisine**, our colourful home-made **poke bowls and sushi grab-and-go options** bring sunshine to busy streets, but it's our **people** who make the difference.
We're looking for an **experienced, passionate General Manager** to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for **fresh food, hospitality, and creating outstanding customer experiences**. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. **That's the way we bowl!**
### Key Responsibilities
- **Lead your store** to deliver exceptional standards in **service, food quality, and consistency**, ensuring every shift reflects the Honi Poke vibe.
- **Manage day-to-day store operations**, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence.
- **Recruit, train, coach, and develop a high-performing team**, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail.
- **Maintain operational standards, compliance, and store environment**, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness.
- **Enhance the customer experience and brand presence**, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership.
- **£33,000 – £36,000 per year**, depending on experience
- **Paid breaks:** your time to rest matters
- **Free meals** every shift
- **Exclusive team discounts** for you, your friends & family
- **Employee Assistance Programme:** support for your wellbeing
- A **vibrant, friendly team culture** where positivity and growth go hand-in-hand
- Experienced in **hospitality, fast-casual, or food retail management** (restaurant, grab-and-go, café, or takeaway experience ideal)
- Hands-on, strategic, and able to **lead, inspire, and develop a high-performing team**
- A **people-focused leader**, positive, reliable, and excellent at motivating others
- Passionate about **fresh food, operational excellence, and outstanding customer experiences**
- Confident managing **financial performance, KPIs, and operational compliance** in a fast-paced environment