Guest Experience Host
West Midlands, England, United Kingdom Part-time Posted 2 weeks ago
We are looking for fun and enthusiastic Guest Experience Hosts to join our team at SEA LIFE in Birmingham!
We have part-time, seasonal requirements ready for those looking to work front-line within the attraction.
You’ll be welcoming, greeting and interacting with our guests, ensuring that at every opportunity our guests get the absolute most from their visit.
You’ll ensure our extended lines are managed safely, always delivering that customer excellence guest experience and answering any questions our guests may have.
As part of the Guest Experience Team, you will need to keep displays and point of sale neat and fully stocked up ready for the attraction to open. Throughout the day you’ll be ensuring that all areas are clean, neat and tidy, adhering to the health, safety and security compliance
This is a seasonal position, contracted until September 2026. Flexibility is essential as availability of work will vary throughout the season, picking up considerably during the summer holiday.
Qualifications & Experience
Benefits
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We reserve the right to remove this vacancy advert early, should sufficient applications be acquired .
Pay Range
GBP £12.81/Hr.
We have part-time, seasonal requirements ready for those looking to work front-line within the attraction.
You’ll be welcoming, greeting and interacting with our guests, ensuring that at every opportunity our guests get the absolute most from their visit.
You’ll ensure our extended lines are managed safely, always delivering that customer excellence guest experience and answering any questions our guests may have.
As part of the Guest Experience Team, you will need to keep displays and point of sale neat and fully stocked up ready for the attraction to open. Throughout the day you’ll be ensuring that all areas are clean, neat and tidy, adhering to the health, safety and security compliance
This is a seasonal position, contracted until September 2026. Flexibility is essential as availability of work will vary throughout the season, picking up considerably during the summer holiday.
Qualifications & Experience
- Previous experience in customer service or a public-facing role would be nice, but it is not essential!
- Good communication skills with the ability to engage and interact with guests.
- Ability to work efficiently both independently and as part of a team.
- An enthusiastic people-person with a positive attitude and an ability to manage multiple tasks while maintaining attention to detail.
Benefits
- 25% discount in our retail shops and restaurants
- 40% discount online off LEGO, and much more!
- Ongoing training & development to have a longer-term career in Merlin
- Access to Perks at Work which 30,000+ national & local employee discounts
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We reserve the right to remove this vacancy advert early, should sufficient applications be acquired .
Pay Range
GBP £12.81/Hr.
