Head of Retail & Brand Partnerships (Europe)

Location: Hybrid – based in London, Dublin or Paris, with regular travel across the UK and Europe

About Lone Design Club

Lone Design Club is helping shape the future of physical retail.

Through our technology platform, Revolving Spaces, we partner with some of Europe's leading landlords - including Ingka Centres (IKEA), Value Retail, The Crown Estate, Boxpark and Pradera Lateral - to transform vacant retail space into thriving retail destinations.

Alongside our landlord partnerships, we've built one of Europe's fastest-growing communities of premium, emerging and digitally native brands. We help brands access exceptional retail locations without the commitment of long-term leases, enabling them to test new markets, grow their customer base and scale their physical retail presence.

As demand continues to grow across Europe, we're looking for an exceptional retail leader to take ownership of our flagship locations, building world-class retail experiences while driving commercial success for both our landlords and brand partners.

The Opportunity

This is a unique opportunity to build and lead LDC's European retail and brand partnerships function.

You'll be responsible for the commercial and operational success of our flagship retail destinations, owning occupancy, brand partnerships, retail operations and landlord relationships across multiple locations.

You'll work directly with some of Europe's leading landlords and the most exciting consumer brands, ensuring every location delivers exceptional commercial performance, operational excellence and unforgettable customer experiences.

We're looking for someone who combines outstanding retail leadership with strong commercial instincts and enjoys building high-performing retail environments from the ground up.

What You'll Be Responsible For

Brand Partnerships & Commercial Growth

• Own occupancy, revenue and commercial performance across LDC's flagship locations.
• Build and manage relationships with premium, luxury and emerging consumer brands.
• Develop and maintain a strong pipeline of prospective brand partners.
• Personally negotiate and secure retail bookings.
• Curate the right brand mix for each destination.
• Deliver occupancy and revenue targets across all locations.
• Ensure every brand receives an exceptional experience before, during and after their residency.
• Work closely with marketing to drive brand acquisition and community growth.

• Retail Operations
• Lead the day-to-day operation of flagship retail locations.
• Recruit, develop and inspire high-performing retail teams.
• Build scalable operating procedures and retail standards.
• Ensure every location delivers an exceptional customer experience.
• Oversee launches, store fit-outs and operational execution.
• Drive continuous operational improvement across all locations.
• Own the commercial performance and P&L of flagship destinations.

Landlord Partnerships

• Act as the operational and commercial lead for key landlord partners.
• Build trusted relationships through exceptional delivery and communication.
• Lead regular performance reviews and identify opportunities to increase value.
• Ensure every location consistently exceeds landlord expectations.
• Support the successful launch of new landlord partnerships across Europe.

Leadership

• Build and scale LDC's European retail and brand partnerships function.
• Recruit, coach and develop future retail leaders.
• Introduce KPIs, reporting and accountability across all locations.
• Act as a key member of LDC's leadership team, helping shape our European growth strategy.
• Support international expansion into new markets and destinations.

What Success Looks Like

• Flagship locations consistently achieve occupancy and revenue targets.
• Retail operations are delivered to an exceptional standard.
• Landlord partners renew, expand and view LDC as a best-in-class operating partner.
• Brands return, recommend LDC and continue growing with us.
• New locations launch successfully using scalable, repeatable operational processes.
• A high-performing European retail team is built that can support continued international expansion.

About You

You'll likely have experience as a:

• Head of Retail
• Regional Manager
• Area Manager
• Multi-site Retail Manager
• Retail Operations Manager
• Senior Flagship Store Manager ready for the next step

You'll probably have built your career within a premium retail business recognised for exceptional customer experience and operational excellence.

Just as importantly, you'll already have an established network across premium, luxury and contemporary consumer brands, with relationships that enable you to quickly identify and engage the right brands for each location.

You'll have experience:

• Leading multiple retail locations across different markets.
• Driving commercial performance and occupancy.
• Building and maintaining strong relationships with premium and luxury consumer brands.
• Negotiating commercial partnerships and retail opportunities.
• Recruiting, coaching and developing high-performing teams.
• Managing store managers and regional teams.
• Building trusted relationships with landlords and senior stakeholders.
• Balancing commercial performance with operational excellence.
• Creating scalable retail processes and consistently raising standards.

You'll be commercially minded, highly organised and confident operating at both strategic and operational levels.

Most importantly, you'll love building - from curating exceptional brand line-ups to creating high-performing retail teams and delivering outstanding experiences that brands, landlords and customers remember.

Why Join LDC?

Retail is changing rapidly.

Brands no longer want to commit to long, expensive leases before understanding a market, while landlords are increasingly looking for flexible ways to activate vacant space, introduce new brands and create reasons for customers to visit more often.

Lone Design Club sits at the centre of that transformation.

Our technology and operating model enable landlords to launch and scale flexible retail programmes that increase occupancy, generate revenue and create more exciting retail destinations. At the same time, we help ambitious brands access exceptional locations that would traditionally have been out of reach.

This is an opportunity to work with some of Europe's leading landlords, the most exciting emerging consumer brands and a fast-growing technology business that's redefining the future of physical retail.

You'll have genuine ownership, significant autonomy and the chance to build an international retail function from the ground up - playing a key role in shaping the next chapter of Lone Design Club's growth.