HR Business Operations Manager

Please note - this is a fixed term contract role until 31/05/2028

Reapit – Who are we?

Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience.

Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time.

What you’ll be doing

You will act as a central operational partner to the People function, driving structure, visibility and delivery across key initiatives. This is a blend of HR PMO, business operations and analytics support.

You’ll be involved in:

• Owning and tracking delivery of People initiatives across multiple workstreams (e.g. People business partnering & operations, talent & development, talent acquisition, workplace operations, reward, systems & policy)
• Creating and maintaining a People PMO framework, including project plans, governance cadence and reporting
• Producing high-quality reporting packs, dashboards and insights
• Supporting budgeting and workforce planning cycles in partnership with Finance
• Improving operational processes within the People function to drive efficiency and clarity
• Acting as a central coordination point between People, Finance and business leaders
• Supporting preparation for FY27 planning, including resource modelling and prioritisation
• Providing analytical and operational support directly to the Chief People Officer on strategic projects
• Analysing People data (headcount, attrition, hiring, performance, engagement, cost) to generate actionable insights

This role is initially offered as a fixed-term contract until the end of May 2026, with potential conversion to FTE after that.

Who we’re looking for

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

We’re looking for someone who brings:

• Experience in a Business Operations, PMO, or HR Operations role
• Strong analytical capability with confidence working with data, dashboards and financial information
• Experience supporting senior stakeholders with reporting and executive-level insight
• Excellent project management and organisational skills
• The ability to operate independently and bring structure to ambiguity
• Advanced Excel skills (experience with HRIS (HiBob) or BI tools advantageous)
• Ideally experience working within a People/HR environment or supporting a corporate function
• A commercially minded, detail-oriented and delivery-focused approach

What’s in it for you?

We operate a Flexible Working Policy and would expect you to work from our Farringdon office location 1-2 days a week.

We’re offering the opportunity to make a tangible impact within a high-visibility function at Reapit. You will work directly with the Chief People Officer and play a key role in shaping operational rigour and insight across the People agenda.

Don’t tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.