Human Resources Administrator

Job Description: HR Administrator

Company: Genesis Technology Services Ltd

Department: Human Resources & Administration

Reporting To: HR & Administration Manager

Location: Peterborough, UK (Head Office - Fully On-Site)

Contract Type: Full-Time, Permanent

Working Hours: Monday to Friday, 9:00am – 5:30pm

Role Overview

We are seeking a highly organised, detail-oriented HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave.

This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations.

The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment.

The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration.

Key Responsibilities

1. HR Administration & Employee Lifecycle

·       Act as the first point of contact for HR queries (phone, email, and in-person).

·       Support employees and managers with HR policies, terms, and procedures.

·       Manage end-to-end employee lifecycle administration:

o  Onboarding (offer letters, contracts, background checks, welcome packs)

o  Employee changes (amendments, promotions, contract updates)

o  Offboarding (leavers documentation, exit process, references)

·       Maintain accurate employee records in HR systems and files.

·       Ensure all HR documentation is compliant with UK employment law and company policy.

·       Manage Right to Work documentation, visas, and work permits tracking.

2. HR Systems & Data Management

·       Maintain and update HR information systems.

·       Provide first-line support for HR system queries and escalate where necessary.

·       Maintain accurate employee master data and HR trackers.

·       Produce basic HR reports (absence, headcount, turnover, attendance).

3. Recruitment & Onboarding Support

·       Support the recruitment process including job postings and agency coordination.

·       Assist with interview scheduling and candidate communications.

·       Prepare recruitment reports and updates for the HR team.

·       Coordinate onboarding and induction programmes.

4. HR Processes & Compliance Support

·       Maintain HR documentation in line with audit and compliance requirements.

·       Support absence tracking, including sickness and family leave.

·       Assist in ensuring compliance with HR policies and UK employment regulations.

·       Maintain records for contractors, insurance compliance, and HR governance.

5. Office & Logistics Administration

·       Manage office supplies, stationery, and catering orders.

·       Oversee incoming and outgoing mail, deliveries, and couriers.

·       Coordinate IT equipment logistics (collections, deliveries, tracking).

·       Maintain visitor logs and ensure office security procedures are followed.

·       Manage employee ID cards (issue, replacement, tracking).

·       Support management of company vehicles, bookings, and accommodation.

·       Liaise with cleaning and facilities providers to maintain office standards.

6. Finance & Operational Support

·       Support invoice preparation and processing where required.

·       Assist with tracking and resolving customer/payment queries (e.g. van hire, services).

·       Maintain records of attendance and scheduling diaries.

·       Ensure accurate documentation across operational processes.

7. Employee Engagement & HR Projects

·       Support HR initiatives including engagement, wellness, and diversity programmes.

·       Assist with company events, townhalls, and internal communications.

·       Contribute to HR projects and continuous improvement initiatives.

·       Support development of policy FAQs and employee guidance documents.

Skills & Experience

Essential

·       Previous experience in an HR administrative or HR support role.

·       Strong organisational and time management skills.

·       Excellent communication skills (written and verbal).

·       High attention to detail and accuracy.

·       Strong IT skills, particularly Microsoft Excel and Office Suite.

·       Ability to handle confidential information professionally.

·       Experience supporting and administering HR policies and processes.

·       Experience using HR management systems/platforms and maintaining accurate employee data.

·       Good understanding of payroll administration processes and payroll-related coordination.

Desirable

·       CIPD Level 3 (or working towards).

·       Experience with HR systems.

·       Exposure to recruitment or office administration/logistics support.

Personal Attributes

·       Reliable, punctual, and proactive.

·       Able to manage multiple priorities in a fast-paced environment.

·       Strong team player with a “can-do” attitude.

·       Comfortable working both independently and collaboratively.

Additional Notes

• This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.

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