Human Resources Administrator

Why join our team?

pladis is home to iconic brands Godiva, McVitie’s and Ulker. These brands make sweet treats and savoury treats that consumers everywhere recognise and enjoy! As we start on our new pathway, we will continue making the biscuits and confectionery people know and expect from these brands, and we will expand their portfolios too. Together we will build new and exciting products at pladis – new flavours, new concepts and new ways to share happiness

Our strength is not only in our products, it is also in our people and our values Each business that has united to form pladis are loved for their heritage and values. We will retain the honesty, integrity and trust instilled in our brands by our ground-breaking founders as we embark on the next chapter of our success

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What will this role achieve

? We have a new opportunity for an HR Administrator to join our HR Service Centre in Liverpool. The HR Service Centre is the central hub of all HR administration across pladis in the UK & Ireland where high volume HR transactional activities are performed within a service delivery framewor

k.
These activities span the employee life cycle from onboarding to existing pladis, which includes changes to terms and conditions, benefits, general HR administration and project support. The HR Administrator provides a professional service to colleagues taking ownership and responsibility for managing colleague related changes in line with published Service Levels. Engagement and communication with key partners are a crucial part of the ro

le.
What will be your key resu

• lts?Provide excellent customer service and maintain ongoing communication with all partners e.g. colleagues, Line Managers and the wider HR commu
• nityIdentify customer needs, investigate and provide effective solutions to their queries and deliver an excellent customer experi
• enceHave a proactive approach, working with HR colleagues and partners to ensure timely and professional deli
• veryComplete accurate transactions ranging from onboarding, Family Friendly processes, changes to terms and conditions and bene
• fitsUse the case management and HR system to record and maintain accurate records about activities and tasks undert
• akenContribute to the continuous improvement of HRSC processes and procedures and take ownership of implementa
• tionCoach and support colleagues to improve their perform
• anceOperate within HRSC quality standards and cont
• rolsSupport other teams in the HRSC during times of high vo
• lumeExercise discretion when dealing with informa

tion
What do you need for this r

ole? Cr

• ucialExperience in HR administration (or transferable experi
• ence)Good knowledge of HR policy and proc
• essesConfident using Microsoft O
• fficeProven user of SAP HR / Workday or other HR data
• basesExpert user of Microsoft O
• fficeExcellent customer service s
• killsManage a varied workload and changing priorities without compromising qu
• alityStrong communication skills – verbal and wr
• ittenSolid attention to d
• etailFocus on continuous improvement - ability to identify, share and raise sugges
• tionsGood decision making and problem-solving s

kills
Pre

• ferredUnderstanding of legislative changes that aff
• ect HRWorking towards CIPD accredi