Implementation Lead

Implementation Lead - Leeds (Hybrid, 2 Days Onsite)

6-Month Contract | Banking

We are seeking an experienced Implementation Lead to support the delivery of critical technology and operational change within a banking environment. This is a hands-on leadership role focused on driving successful implementations, ensuring operational readiness, and resolving complex technical challenges across large-scale enterprise platforms.

Key Responsibilities

• Own end-to-end delivery from planning through implementation and go-live.

• Lead the resolution of critical technical issues, driving root cause analysis and long-term fixes.

• Manage risks, dependencies, incidents, problems, and change activities.

• Ensure service readiness, stability, compliance, and operational excellence.

• Collaborate with engineering, operations, and business stakeholders to deliver successful outcomes.

• Drive automation, monitoring, continuous improvement, and best-practice delivery processes.

Required Experience

• Strong delivery or implementation management experience within banking or financial services.

• Proven ability to resolve complex technical and operational issues in large enterprise environments.

• Knowledge of infrastructure, applications, networking, and system integrations.

• Experience with ITSM frameworks and tools such as ServiceNow and Jira.

• Excellent stakeholder management, leadership, and communication skills.

For more information and direct contact with me, please send me an email and call only if required. I will be sure to check responses daily and shortlist the best candidates; if you are shortlisted, you will hear from me.

Josh@gazellegc.com

+44 7908143845