Incident Management Specialist
Description As an Incident Management Specialist, you’ll play a vital role at the heart of our business, helping to keep more than 3 million Credit Card and Personal Loan customers safe when issues arise. Working within our Unsecured Incident team, you’ll lead the identification, management and resolution of business incidents, ensuring customer impact is minimised and service disruption is kept to a minimum. With the customer at the centre of every decision, you’ll drive incidents through to r…