Information Technology Manager
Company Overview
We are a worldwide, leading British manufacturer of advanced electronic systems for the global public transport sector. With all design, development, and the majority of production carried out at our East Sussex headquarters, we pride ourselves on driving continuous technological innovation.
We maintain a friendly, collaborative, and open environment within our IT department and are looking for a talented professional to lead our team during an exciting period of growth and organisational change.
Brief Summary
Following a significant and sustained increase in global sales over the past 3 years, our business has scaled rapidly. We are now seeking a versatile IT Manager who is passionate about IT Operations to lead our infrastructure into its next phase of growth.
Operating at a global scale (with revenues tracking at circa £100m/year), our IT team is integral to the business's continued commercial success. The ideal candidate will be deeply committed to process enhancement, robust cybersecurity, and exceptional user support, balancing a strategic mindset with a willingness to remain hands-on.
Tasks and Duties
- Plan and direct the installation, upgrade, and migration of hardware, software, and cybersecurity tools.
- Perform comprehensive cost/benefit analysis on upcoming IT projects and present findings to executive management.
- Continue to evaluate new technologies and identify proactive ways to implement them to improve business operations.
- Determine short- and long-term training needs for the internal IT team.
- Negotiate with external technology providers, vendors, and contractors to ensure optimal service levels and cost savings.
- Maintain a hands-on ability to directly support users in active collaboration with the existing service desk team.
- Regularly review, update, and communicate internal IT policies, compliance procedures, and infrastructure documentation.
- Maintain rigorous cybersecurity measures, including antivirus protocols, firewalls, and strict access controls.
Benefits & Remuneration
- Highly competitive base salary
- 25 days annual leave (increasing with length of service up to 30 days) + Bank Holidays
- Private Medical Insurance
- 6% Employer Pension Contribution
- Discretionary Company Performance Bonus
- Employee Assistance Programme (EAP)
- Enhanced Family Leave & Long Service Employee Recognition Schemes
- Subsidised on-site amenities and regular company social events
