Information Technology Support Technician

HR Path Group, a global leader in HR consulting, helps clients with their HR transformation projects, covering both human and HRIS (Human Resources Information System) aspects. Our 2,600 employees are located in 29 countries.

Our mission is to support our clients at every step of their HR digital transformation with a comprehensive range of services.

Advise to Outsource ! HR Path, Global Leader in HR solutions

• ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization
• IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise)
• OUTSOURCE : We support organizations at every stage of their HR and payroll outsourcing journey, helping them operate compliantly, efficiently, and at scale

Our latest fundraising of 500 million euros aims to accelerate our growth and international expansion. Our goal is to double our revenue within five years and become the world leader in HR digital transformation.

YOUR MISSIONS

You will be joining the group’s support functions as an IT Support Technician and will be attached to our Helpdesk dedicated to internal staff, ensuring assistance, support, and the operational readiness of systems.

Your main duties will include:

• Maintaining the operational status of user environments
• Managing onboarding processes (preparing PCs, handling deliveries and stock management)
• Ensuring proper functioning of operating systems
• Diagnosing IT, hardware, and software malfunctions
• Providing technical assistance and training to users
• Drafting technical documentation
• Contributing to the standardisation of IT systems in the context of company acquisitions

YOUR PROFILE

• You have at least one prior experience in a similar IT support role —including internships or apprenticeships and are motivated to have a permanent role within a global organization.
• You possess a strong interest in systems and applications.
• You are comfortable and familiar with Apple and Mac environments.
• You have proficiency in Microsoft 365, Active Directory, Intune, and Entra.
• This position is primarily based on-site to ensure effective support to your internal clients (our offices are located HR Path UK 7th Floor, Copthall House 14/18 Copthall Avenue London, EC2R 7DJ
• Occasional remote work may be possible, depending on operational needs.
• Excellent English language skills, French is a plus.

COMPENSATION

Base Salary: £29 K- £40 K (fixed), commensurate with experience.

RECRUITMENT PROCESS

Our hiring process is transparent and efficient, typically consisting of three steps:

1. Initial Discovery: An introductory interview with our recruitment team to discuss your background and project goals.
2. Technical Deep-Dive: A meeting with aManager to discuss the technical aspects of the role and your expertise.
3. Final Leadership Round: A concluding interview with a Business Unit Director to align on vision and strategy.

WHAT WE OFFER

• An hyper-challenging and fulfilling work environment in full international development
• A rapid growth of your career with many possibilities of evolution (horizontal & vertical) : international & internal mobility, training & certifications
• A good work-life balance with remote possibilities : labeled Happy at Work, we listen to our employees
• A great work atmosphere on a daily basis : quarterly team parties, annual congress...
• We are Happy at Work certified and cotinue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.

See you soon at HR Path !