Inside Sales Account Manager

Role: Inside Sales Account Manager

Location: We offer Choice-Based Working, giving you the flexibility to work from anywhere in the UK. You'll also have access to our Konica Minolta and Regus offices nationwide, with occasional travel as the business requires.

Package: £28,000 – £31,000 + 10k OTE

• 26 days' holiday (plus bank holidays) - with the option to buy more
• Access to award-winning learning content and targeted development opportunities
• Enhanced family leave and life assurance
• A paid day off to focus on your mental health
• A generous pension plan to help you grow your future
• Exclusive discounts on activities, tech, and dining
• One paid volunteering day to give back to your community
• 24/7 Employee Assistance Programme for you and your immediate family

Join Us as an Inside Sales Account Manager

As our next Inside Sales Account Manager, you'll play a key role in building lasting customer relationships, driving account growth, and delivering exceptional service. This is a fantastic opportunity for someone who enjoys a mix of account management and proactive sales in a fast-paced, target-driven environment.

• Manage and grow an established customer portfolio - taking ownership of existing accounts to maximise retention, strengthen relationships, and ensure an excellent customer experience
• Identify growth opportunities within your customer base - uncovering cross-sell and up-sell opportunities to deliver added value and expand existing partnerships.
• Drive new business revenue - proactively engaging prospective customers and generating additional sales opportunities through targeted business development activity (approximately
• Achieve and exceed sales targets - confidently promoting and selling Konica Minolta solutions, consistently delivering strong commercial results and contributing to overall business success.

Key responsibilities will include:

Sales & Pipeline Management

• Manage the full sales cycle from prospecting to close

• Build and maintain a robust pipeline aligned to targets

• Identify and engage decision-makers within target organisations

Account Growth & Retention

• Manage a defined portfolio of existing customers, with full ownership of renewal and retention

• Proactively engage customers throughout the lifecycle to maximise retention and long-term value

New Business Development

• Proactively identify and engage new business opportunities within target sectors

• Build and manage a focused prospect pipeline alongside the existing account base

• Generate and convert new customer opportunities to support incremental revenue growth

Collaboration & Solution Selling

• Work with internal specialists (Solutions, Production Print, etc.)

• Align customer needs to KM's full solutions portfolio

Operational Excellence

• Maintain accurate CRM records (Microsoft Dynamics)

• Support RFQs and tender submissions

• Work in line with KPIs and sales processes

What to Expect from Our Hiring Process:

We want your recruitment experience to be transparent, inclusive, and engaging - with clear expectations, open conversations, and space for you to be yourself.

1. Screening Call: A friendly conversation with one of our Talent Acquisition team members - a chance for us to get to know each other.
2. First Interview (via Teams): Meet the hiring team and learn more about the role.
3. Second Interview: You'll be invited to meet with our Head of Direct Sales
4. Offer Stage: If we're a great fit, our Talent Acquisition team will be in touch with an offer. From there, our HR Operations team will take care of you.

We'd Love to Hear from You If You:

• Previous experience within a sales or customer-facing role, ideally in a B2B environment
• A positive, proactive approach with a strong desire to succeed in a target-driven role
• Strong communication and relationship-building skills
• An enthusiasm for technology and interest in developing knowledge of Konica Minolta's solutions
• Ability to manage workload effectively in a fast-paced environment
• A structured approach to managing tasks, activity, and pipeline
• Willingness to learn new skills and continuously develop within the role
• Comfortable using systems and tools to manage customer information (CRM experience desirable but not essential)
• Experience managing or supporting existing customers (retention, renewals, or account growth) is advantageous

Not Sure You Tick Every Box?

We know that research shows some people, especially women and people from ethnic minorities, hesitate to apply unless they meet every requirement. At Konica Minolta, we are dedicated to building a diverse, inclusive and authentic workplace, so we encourage you to apply even if your experience doesn't perfectly align - your potential and perspective matter to us.

We're proud to be an equal opportunities employer. If you need adjustments at any stage, please let us know in your application or contact us at recruitment@konicaminolta.co.uk.

We also welcome discussions on flexible working or job-sharing arrangements -we want this role to work for you.

Our Commitment to Sustainability

With over 39,000 employees across 150 countries, Konica Minolta takes its environmental, social, and governance responsibilities seriously. Guided by our ESG framework, we're committed to sustainable growth that benefits both society and individuals.

Learn more about our sustainability goals here.

We may close applications early if we receive strong interest - so if this opportunity excites you, we'd love to hear from you soon!