Internal Trainer

Location: Office based – Letchworth Garden City (with remote working as agreed) + travel across Hertfordshire, Buckinghamshire, London & wider regions as required.  

Hours: Full Time or Part Time | 40 hours per week  

Salary: Between 35k and 45k per annum, DOE, paid monthly | 28 days annual leave, including Bank Holidays  

Abacus Care & Support is a growing Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviours, and a range of diagnoses and presentations.   

We’re looking for a dynamic and creative Internal Trainer to lead the delivery of the company’s training. The Internal Trainer will be responsible for planning, coordinating and evaluating training strategy. 

What you’ll do:  

The Internal Trainer contributes to improved employee performance, engagement, and retention by delivering high-quality learning experiences. By ensuring consistency in training and supporting professional development, the role plays a key part in maintaining high standards across the business and driving operational success. 

What we’re looking for:  

• Design, plan, and deliver engaging training sessions tailored to different roles and departments. 

• Deliver onboarding and induction programmes to ensure new starters are set up for success. 

• Identify training needs through collaboration with managers and performance data. 

• Evaluate the effectiveness of training through feedback, assessment, and measurable outcomes. 

• Continuously update and improve training materials to reflect business changes and best practices. 

• Support ongoing learning initiatives, including refresher sessions and skills development programmes. 

• Promote a culture of continuous improvement and learning across the organisation. 

• Provide coaching and guidance to employees to support their development in role. 

Skills & Experience 

• Excellent communication and presentation skills, with the ability to engage diverse audiences. 

• Experience in delivering training or working within a learning and development environment. 

• Strong organisational and planning abilities. 

• Ability to adapt content and delivery style based on audience needs. 

• Confident facilitator with a proactive and positive approach. 

• Ability to analyse training effectiveness and implement improvements. 

• Commitment to personal development and continuous learning. 

Join Abacus Care & Support and help shape a service that empowers people to live fulfilling, independent lives.