IT Trainer

Our IT Training Team supports colleagues across the firm to confidently use our systems and technology. They deliver a range of training and support, from onboarding new starters to upskilling existing employees, helping teams work efficiently to get the most out of our systems.

Responsibilities

Reporting to the IT Training Team Leader and working within the IT Training Team, the role holder will be responsible for:

• Delivering training across the firm working with both new starters and current employees.
• Providing high quality IT Training to the firm online, in person, and by floor walking.
  
  

The role will be based in Liverpool but will require occasional travel to our other offices nationwide.

Main Duties And Responsibilities

• Deliver IT induction training to new staff and Partners
• Deliver training using a range of methods including floor-walking, online, classroom, group webinars, seminars and one-to-one sessions
• Assist in the evaluation of training to be delivered
• Maintain training support materials
• Make visits to other sites across the UK providing IT support and training assistance to colleagues
• Resolve training and assistance requests that are submitted on relevant platform
  
  

This list is not intended to be exhaustive and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role.