Lead Business Owner Digital Commerce
Cambridge, England, United Kingdom Full-time Posted 2 days ago
Job Title: Lead Business Owner Digital Commerce
Salary: £70,000 - £93,700
Location: Cambridge, Hybrid (2-3 days per week in Cambridge)
Contract: Permanent
Hours: Full time 35 hours per week
The Digital Commerce Programme is a critical cross-organisation initiative to improve our digital customer experience, enabling scalability to deliver global products and new business models with a new modern, efficient and competitive ecommerce platform and associated tools. The Programme is expected to drive over £50m of CUPA revenue by 2030.
The Lead Business Owner is a new role working across all product groups, enabling and central functions bringing end-to-end business leadership and vision to the development of CUPA's new digital commerce capabilities, ensuring maximum value is delivered to all product groups creating the best online marketing, sales and customer experience possible for all CUPA digital products and services.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About The Role
Core Responsibilities are to:
You are an experienced digital leader, results driven, creative and collaborative and thrive working in a fast-paced environment with a high degree of autonomy. Strategic, customer and market focussed in everything you do, with excellence in stakeholder management, relationship building and exceptional communication skills, you are an experienced executor unlocking and driving the roll out at scale of a new set of foundational enterprise level digital commerce tools for the global business.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to thegov.ukwebsite for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Friday, 3 July. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to commence on week Wednesday, 8 July but may start earlier depending on availabilities of interview panel.
If you are shortlisted and progressed through the stages, you can expect:
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities
Salary: £70,000 - £93,700
Location: Cambridge, Hybrid (2-3 days per week in Cambridge)
Contract: Permanent
Hours: Full time 35 hours per week
The Digital Commerce Programme is a critical cross-organisation initiative to improve our digital customer experience, enabling scalability to deliver global products and new business models with a new modern, efficient and competitive ecommerce platform and associated tools. The Programme is expected to drive over £50m of CUPA revenue by 2030.
The Lead Business Owner is a new role working across all product groups, enabling and central functions bringing end-to-end business leadership and vision to the development of CUPA's new digital commerce capabilities, ensuring maximum value is delivered to all product groups creating the best online marketing, sales and customer experience possible for all CUPA digital products and services.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About The Role
Core Responsibilities are to:
- Bring strategic, leadership and vision to the development of CUPA's new digital commerce capabilities.
- Be the one voice for central technology, shared service and implementation teams, articulating with clarity and authority one view of prioritized business, customer, market and product group requirements.
- Collaborate with product group leadership to resolve conflicts and competing priorities swiftly and smoothly agreeing a clear way forward for central teams
- Own decision making on roadmap prioritisation ensuring a scalable business led planning approach, and market and customer focussed execution, maximising re-use of capabilities across product groups and sectors
You are an experienced digital leader, results driven, creative and collaborative and thrive working in a fast-paced environment with a high degree of autonomy. Strategic, customer and market focussed in everything you do, with excellence in stakeholder management, relationship building and exceptional communication skills, you are an experienced executor unlocking and driving the roll out at scale of a new set of foundational enterprise level digital commerce tools for the global business.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to thegov.ukwebsite for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
- 28 days annual leave plus bank holidays
- Private medical and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4 x annual salary
- Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Friday, 3 July. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to commence on week Wednesday, 8 July but may start earlier depending on availabilities of interview panel.
If you are shortlisted and progressed through the stages, you can expect:
- First stage: Virtual interview conducted via Microsoft Teams
- Second stage: In-person interview in Cambridge, including a pre-interview task presentation during the session
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities
