Learning & Development Lead
Location: Office based – Letchworth Garden City (with remote working as agreed) + travel across Hertfordshire, Buckinghamshire, London & wider regions as required.
Hours: Full Time or Part Time | 40 hours per week
Salary: Between 35k and 45k per annum, DOE, paid monthly | 28 days annual leave, including Bank Holidays
Abacus Care & Support is a growing Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviours, and a range of diagnoses and presentations.
We’re looking for a dynamic and creative Learning & Development Lead to lead the delivery of the company’s training. The L&D Lead will be responsible for planning, coordinating and evaluating training strategy.
What you’ll do:
The Learning & Development Lead contributes to improved employee performance, engagement, and retention by delivering high-quality learning experiences. By ensuring consistency in training and supporting professional development, the role plays a key part in maintaining high standards across the business and driving operational success.
What we’re looking for:
• Design, plan, and deliver engaging training sessions tailored to different roles and departments.
• Deliver onboarding and induction programmes to ensure new starters are set up for success.
• Identify training needs through collaboration with managers and performance data.
• Evaluate the effectiveness of training through feedback, assessment, and measurable outcomes.
• Continuously update and improve training materials to reflect business changes and best practices.
• Support ongoing learning initiatives, including refresher sessions and skills development programmes.
• Promote a culture of continuous improvement and learning across the organisation.
• Provide coaching and guidance to employees to support their development in role.
Skills & Experience
• Excellent communication and presentation skills, with the ability to engage diverse audiences.
• Experience in delivering training or working within a learning and development environment.
• Strong organisational and planning abilities.
• Ability to adapt content and delivery style based on audience needs.
• Confident facilitator with a proactive and positive approach.
• Ability to analyse training effectiveness and implement improvements.
• Commitment to personal development and continuous learning.
We are committed to an inclusive recruitment process and are happy to make reasonable adjustments at any stage. If you require any support, such as flexible interview timings due to additional needs, neurodiversity, or personal commitments, please let our Talent Acquisition team know.
Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.
