Library and Customer Assistant-CMB2559e
Cumbria, England, United Kingdom Part-time Posted 1 week ago
Salary: £22,041 pro rata salary per annum
Hours: 31.38 hours per week
Location: to work across a network of libraries in the Allerdale area as required – Workington, Seaton, Silloth, Aspatria, Wigton, Maryport, Keswick and Cockermouth
Contract: Permanent
Join our library team and make a real impact in your community! As a Library and Customer Assistant, you’ll be the first point of contact for visitors, helping them access books, information, and essential council services. From supporting digital skills to promoting literacy and learning, your role will enhance the experienceof every customer who walks through our doors.
You’ll provide excellent customer service, assist with library events and activities which may include reading and singing, maintain stock, and ensure a welcoming and engaging space for all. This is a fantastic opportunity for someone passionate about libraries, community engagement, and helping others use both print and digital resources. If you’re friendly, flexible, proactive, and love working with people of all ages, we would be keen to hear from you.
As you will regularly move between sites depending on service needs, the ability and willingness to travel frequently across the Allerdale area is essential for this role.
In some locations, you will work as part of a team of Library and Customer Assistants delivering day to day service and library support tasks. In others, you will usually be the sole member of library staff onsite and will be responsible for the service and building during working hours. You will need to be adaptable and confident working in different environments and flexibility to work across all sites is required.
Your working hours will be Monday 9am - 6pm, Tuesday 9am - 5pm, Wednesday 9am – 6pm, Friday 9am-5pm every week and Saturday 9.15am – 12pm, every other week (1 in 2). The Saturday shift will be at Keswick Library. Working locations for other days will vary depending on service need. Please note flexible working is not available as the hours are fixed to when the libraries are open.
Guaranteed Interviews
We offer a guaranteed interview to the following applicantsas long as your application can demonstrate you meet the essential criteria for the role.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailingResourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact workington.library@cumbria.gov.uk
Application and Interview information
Please Read The Supporting Information
Hours: 31.38 hours per week
Location: to work across a network of libraries in the Allerdale area as required – Workington, Seaton, Silloth, Aspatria, Wigton, Maryport, Keswick and Cockermouth
Contract: Permanent
Join our library team and make a real impact in your community! As a Library and Customer Assistant, you’ll be the first point of contact for visitors, helping them access books, information, and essential council services. From supporting digital skills to promoting literacy and learning, your role will enhance the experienceof every customer who walks through our doors.
You’ll provide excellent customer service, assist with library events and activities which may include reading and singing, maintain stock, and ensure a welcoming and engaging space for all. This is a fantastic opportunity for someone passionate about libraries, community engagement, and helping others use both print and digital resources. If you’re friendly, flexible, proactive, and love working with people of all ages, we would be keen to hear from you.
As you will regularly move between sites depending on service needs, the ability and willingness to travel frequently across the Allerdale area is essential for this role.
In some locations, you will work as part of a team of Library and Customer Assistants delivering day to day service and library support tasks. In others, you will usually be the sole member of library staff onsite and will be responsible for the service and building during working hours. You will need to be adaptable and confident working in different environments and flexibility to work across all sites is required.
Your working hours will be Monday 9am - 6pm, Tuesday 9am - 5pm, Wednesday 9am – 6pm, Friday 9am-5pm every week and Saturday 9.15am – 12pm, every other week (1 in 2). The Saturday shift will be at Keswick Library. Working locations for other days will vary depending on service need. Please note flexible working is not available as the hours are fixed to when the libraries are open.
Guaranteed Interviews
We offer a guaranteed interview to the following applicantsas long as your application can demonstrate you meet the essential criteria for the role.
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailingResourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact workington.library@cumbria.gov.uk
Application and Interview information
- Closing date: 28/06/2026
- Interview date:Week of 6th July 2026
Please Read The Supporting Information
- Post Specification
- Our Staff Benefits
- Candidate Support
- About Cumberland Council
