Mortgage Administrator

Location: [Up Holland] – Office Based

Job Type: Full-time, Permanent

Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, with its unique partnership model geared towards strategic growth and winning 250+ awards for the quality of its advice and service.

Position Overview

We are seeking an organized, proactive, and detail-oriented Mortgage Administrator to join our busy team. In this role, you will be the backbone of our mortgage application process.

Key Responsibilities

• Case Management: Package, check, and submit mortgage and insurance applications accurately to lenders via various portals.
• Stakeholder Liaison: Proactively chase lenders, underwriters, solicitors, and estate agents to progress cases efficiently.
• Client Communication: Provide regular, reassuring updates to clients regarding the progress of their applications and handle inbound queries.
• Compliance & CRM: Maintain meticulous, compliant case notes and update records on our internal CRM system
  
  

Requirements & Skills

• Experience: Previous experience working as a Mortgage Administrator, Case Manager, or within a financial services administrative role.
• Attention to Detail: Exceptional precision and accuracy when handling data and financial documents.
• Communication: Excellent verbal and written communication skills with a confident and professional telephone manner.
• Organization: Ability to prioritize a heavy workload, multi-task, and meet strict deadlines in a fast-paced environment.
• A basic understanding of FCA regulations.
  
  

Let’s talk. Apply directly or email us at billy.nugent@mab.org.uk. Whether you're looking for more flexibility, stronger support or a fresh challenge, we’d love to hear from you.