Operational Manager- Admissions/pre Assessment
Milton Keynes, England, United Kingdom Part-time Posted 6 days ago
Operational Manager
Department: Surgical Division
Band: 8a £57,528 - £64,750 per annum (pro rata if part-time) Fixed term or secondment until 30 August 2027
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen for an experienced NHS operational leader to join Milton Keynes University Hospital as an Operational Manager. The role is responsible for elective capacity and patient flow, supporting front door activity, and delivering service improvements to achieve Trust and national performance targets. Working closely with clinical, operational and corporate teams, you will identify opportunities to improve patient pathways, maximise capacity and enhance elective performance.
Key responsibilities include leading the Admissions team, improving theatre booking and utilisation processes, reducing cancellations, and optimising elective capacity. You will collaborate with stakeholders to address operational challenges and drive productivity initiatives, including high-volume, low-complexity services and dedicated ‘super day’ models.
We are seeking a dynamic, collaborative and solutions-focused leader with a passion for improving services, maximising efficiency and delivering excellent patient outcomes
Interview date: week commencing 14 September 2026
We are unable to sponsor this role
'We care We communicate We collaborate We contribute'
'They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%' 'NHS Staff Survey 2024'
The Operational manager will be responsible for the overall management of the Clinical Service Unit (CSU) working alongside the CSU Lead, Clinical Leads and Nursing leads for the relevant Specialties to deliver high quality, efficient and effective services to the population of Milton Keynes.
The post holder will be expected to support the development and delivery of service strategy, together with ensuring appropriate risk management processes are in place to deliver a safe, high quality, financially efficient (including CIPs, budget management) patient centred service.
Provide cross-trust liaison, ongoing support and managerial direction to staff in response to internal and external pressures that may affect throughput/ flow of patients through the Trust.
Support the CSU Lead and Clinical Leads in delivering key performance targets, in line with local and national arrangements.
Provide operational leadership and work as part of the operational team to cross cover where required.
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children’s Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
For further details / informal visits contact: Name: Lisa Bergin Job title: Deputy Associate Director of Operations - Surgery Email address: lisa.bergin@mkuh.nhs.uk
Department: Surgical Division
Band: 8a £57,528 - £64,750 per annum (pro rata if part-time) Fixed term or secondment until 30 August 2027
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen for an experienced NHS operational leader to join Milton Keynes University Hospital as an Operational Manager. The role is responsible for elective capacity and patient flow, supporting front door activity, and delivering service improvements to achieve Trust and national performance targets. Working closely with clinical, operational and corporate teams, you will identify opportunities to improve patient pathways, maximise capacity and enhance elective performance.
Key responsibilities include leading the Admissions team, improving theatre booking and utilisation processes, reducing cancellations, and optimising elective capacity. You will collaborate with stakeholders to address operational challenges and drive productivity initiatives, including high-volume, low-complexity services and dedicated ‘super day’ models.
We are seeking a dynamic, collaborative and solutions-focused leader with a passion for improving services, maximising efficiency and delivering excellent patient outcomes
Interview date: week commencing 14 September 2026
We are unable to sponsor this role
'We care We communicate We collaborate We contribute'
'They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%' 'NHS Staff Survey 2024'
The Operational manager will be responsible for the overall management of the Clinical Service Unit (CSU) working alongside the CSU Lead, Clinical Leads and Nursing leads for the relevant Specialties to deliver high quality, efficient and effective services to the population of Milton Keynes.
The post holder will be expected to support the development and delivery of service strategy, together with ensuring appropriate risk management processes are in place to deliver a safe, high quality, financially efficient (including CIPs, budget management) patient centred service.
Provide cross-trust liaison, ongoing support and managerial direction to staff in response to internal and external pressures that may affect throughput/ flow of patients through the Trust.
Support the CSU Lead and Clinical Leads in delivering key performance targets, in line with local and national arrangements.
Provide operational leadership and work as part of the operational team to cross cover where required.
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children’s Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
For further details / informal visits contact: Name: Lisa Bergin Job title: Deputy Associate Director of Operations - Surgery Email address: lisa.bergin@mkuh.nhs.uk
