Portfolio Administrator and Support Officer

How You'll Make a Difference

As a Portfolio Administrator and Support Officer, you will play a key role working in our Transformation and Efficiency Team and the wider Portfolio Management Office.

If you are highly organised, analytical and motivated, this is an excellent opportunity for you to work at the heart of programme and project activity, providing high‑quality administrative and analytical support and helping to ensure effective governance and delivery across a diverse portfolio of work.

What You Will Be Doing

• As the main point of contact for the Portfolio Management Office, you will provide high‑quality advice and guidance to colleagues, responding to and resolving queries and ensuring outcomes are used to continuously improve the service.
• Processing new project requests received through the portfolio management system, you will ensure they are managed in line with agreed governance arrangements.
• You will provide comprehensive administrative support to the one council portfolio board, including agenda and forward planning, using Copilot transcription to capture discussions, communicating decisions and actions, and tracking outcomes to ensure completion
• Delivering an effective administrative service, you will prepare and issue documentation, ensuring returns are received, analysed and updated in line with required deadlines. You will also communicate changes and developments in policy, working practices and procedures, ensuring systems and templates are updated appropriately.
• It will be your responsibility to overseeing the PMO team mailbox, taking appropriate action to ensure timely responses, and undertaking research to source, monitor, analyse and share specialist information and data.
• You will be monitoring and maintaining budgets, financial information and resources, ensuring accounts are reconciled and variances are identified and reported.
  
  

What We Need From You

• It is essential that you have previous experience of working in a similar business environment, with an understanding of how programme and project management methodologies are applied.
• To be successful in this role, you will be a pro‑active, conscientious and highly organised individual who is comfortable working under pressure and managing competing priorities, with excellent analytical skills, managing workloads effectively to meet deadlines.
• We require you to have strong communication and influencing skills, with the ability to build and maintain positive working relationships at all levels.
• You must have the ability to present complex information in a clear, user‑friendly way and adapt your approach to support a range of different workstreams.
• It would be advantageous if you also have experience supporting project or programme work in the areas of organisational improvement, value for money initiatives, performance management, project or programme management or transformation or change initiatives.
  
  

What You Need To Know

Interviews wiil be held on the 15th June 2026

How a Career At South Gloucestershire Council Is Different

• We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance
• What’s special here is the strength of the team ethos, the support and the training.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
  
  

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

• We're building and shaping communities which people are proud of.
• We're planning for the future; building and improving the roads, railways, schools, green spaces, and houses.
• We’re providing essential services across our communities to ensure they are safe and well maintained.
  
  

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference be part of it!

To view the full job description, please click this link: Programme Officer, Transformation and Efficency job description