Power Platform Technical Analyst

JOB TITLE

Power Platform Technical Analyst

DATE

March 2026

DEPARTMENT

Group Technology

SITE / OFFICE

Ipswich / Hybrid

REPORTS TO

D365 – Senior Systems Administrator

SALARY

£50,000

ROLE OVERVIEW

The Power Platform Technical Analyst is responsible for designing, developing, and maintaining Power Platform solutions tailored to the organisation’s needs. This role involves analysing business requirements, configuring Power Apps, building workflows with Power Automate, integrating data with Power BI, and ensuring that solutions are secure, scalable, and aligned with organisational goals.

KEY TASKS & RESPONSIBILITIES

Power Platform Development:

• Design and develop custom Power Apps applications to meet business needs.
• Build automated workflows using Power Automate to streamline business processes.
• Create interactive dashboards and reports using Power BI for data visualisation.
• Develop and integrate Power Virtual Agents for chatbots and automated customer support.
• Ensure all solutions are scalable, secure, and compliant with organisational policies.

Business Analysis and Requirements Gathering:

• Engage with business stakeholders to understand their challenges and requirements.
• Translate business needs into technical requirements and solution designs.
• Document workflows, processes, and solution designs for future reference and scaling.

Integration and Data Management:

• Integrate Power Platform solutions with other Microsoft technologies like SharePoint, Dynamics 365, and Azure.
• Connect external data sources such as SQL Server, Microsoft Dataverse, and other APIs to Power Platform solutions.
• Ensure data integrity and security within Power Platform apps and workflows.

Support and Maintenance:

• Provide technical support and troubleshooting for existing Power Platform solutions.
• Perform regular updates, upgrades, and patching of solutions as needed.
• Develop training materials and conduct user training sessions for Power Platform tools.

Continuous Improvement:

• Stay updated with the latest features, updates, and trends in the Microsoft Power Platform.
• Proactively identify areas where Power Platform solutions can optimise or automate business processes.
• Provide recommendations for the adoption of new features or enhancements within the Power Platform.

Collaboration and Communication:

• Collaborate with IT, developers, and business teams to ensure seamless integration of solutions.
• Communicate effectively with non-technical stakeholders, explaining technical concepts in simple terms.

General:

• Avoid conflicts of interest between personal interests and the interests of the organisation.
• Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
• Act in good faith and promote the long-term success of the organisation for the benefit of all members and wider stakeholders.
• Adhere to and promote the organisation’s policies on equality & diversity, information security, health and safety, and data protection in the performance of their duties and the management of the people reporting into them.
• Support and promote the organisation’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource-effective way, recognising the shared responsibility of minimising negative environmental impacts wherever possible.

QUALIFICATIONS, SKILLS & EXPERIENCE

Necessary:

• Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents.
• Experience with Microsoft Dataverse, SharePoint, Dynamics 365, and Azure.
• Knowledge of scripting and programming languages such as JavaScript, Power FX, C#, and SQL is a plus.
• Experience integrating external data sources (e.g., SQL databases, Excel, APIs).
• Understanding of security and governance for Power Platform environments.

Desirable:

• Microsoft Power Platform Certifications (such as Power Platform Fundamentals, Power Platform Functional Consultant, or Developer Associate) are highly desirable.
• Any other relevant Microsoft certifications (e.g., Azure Fundamentals, Dynamics 365 certifications) are beneficial.

CORE EXPECTATIONS

• Show flexibility in working arrangements to ensure that a high level of service is delivered.
• Self-motivated and able to work effectively in a fast-paced environment.
• Have a positive and focused attitude when dealing with all colleagues.
• Be able to take personal responsibility.
• Have a flexible and positive attitude towards work.
• Be keen to continuously improve own learning and development.
• Support and embed the organisation’s corporate values.

KEY PERFORMANCE INDICATORS

• As agreed between you and your line manager on an annual basis.

WORKING ARRANGEMENTS

• Hybrid