Reservationist
London, England, United Kingdom Part-time Posted 56 minutes ago
Reservationist (part-time) – Mount St Restaurant, Mayfair
As a Reservationist, you'll play a key role in our guests' journey. By delivering exceptional service and exceeding expectations, you'll help create outstanding experiences for every guest. The position includes managing enquiries across multiple channels while achieving both sales and guest satisfaction targets.
Surrounded by a creative and passionate team, you'll be part of an environment that celebrates fresh food, great service and continuous development. Everyone shares the same goal: going above and beyond for guests, colleagues and the local community.
What's in it for you?
Mount St. Restaurant is led by Executive Head Chef Jamie Shears (formerly of 45 Jermyn St. and CUT at 45 Park Lane), who brings a creative approach to a menu inspired by the culinary traditions of London. Working with trusted farmers, growers and foragers – including from our own Somerset farm – we focus on fresh, seasonal produce and a commitment to sustainability.
Art is at the heart of Mount St. Restaurant, with over 200 pieces of art featuring throughout the dining space and rooms – including works by Andy Warhol, Henri Matisse, Lucian Freud, Philip Guston, Peter Fischli and David Weiss, as well as site-specific commissions by Hauser & Wirth artists.
About Artfarm
Artfarm is an independent international hospitality company where art, culture, and exceptional hospitality come together to create unforgettable destinations. Founded by Iwan and Manuela Wirth, every Artfarm destination is thoughtfully designed to celebrate the unique character and local culture of its location.
Today, Artfarm's award-winning portfolio spans some of the world's most distinctive destinations, including The Audley Public House and Mount St. Restaurant in London; Fife Arms Hotel in Braemar and Fish Shop in Ballater, Scotland; Farm Shop in Somerset; Cantina in Menorca; Chesa Marchetta in Sils Maria, Switzerland; Manuela in New York and Los Angeles; and Fish Shop Bar & Restaurant in Washington, D.C.
Artfarm is an equal opportunity employer and we value diversity. We believe that diversity and inclusion in our team is critical to our success, so we seek to recruit, develop, and retain talent from a diverse candidate pool. Sustainability is at the heart of Artfarm and every one of the team has a role to play in protecting our planet.
- 16 hours per week
- Incredible Industry Leading Benefits: detailed below
As a Reservationist, you'll play a key role in our guests' journey. By delivering exceptional service and exceeding expectations, you'll help create outstanding experiences for every guest. The position includes managing enquiries across multiple channels while achieving both sales and guest satisfaction targets.
Surrounded by a creative and passionate team, you'll be part of an environment that celebrates fresh food, great service and continuous development. Everyone shares the same goal: going above and beyond for guests, colleagues and the local community.
What's in it for you?
- 30 days holiday inc. bank holidays
- Nutritious food and drinks whilst on shift
- Free annual guest experience for you and a plus one at Mount St Restaurant
- Enhanced family-friendly policies, including 12 weeks full pay Maternity leave and 2 weeks full pay Paternity leave. These moments matter!
- Health cash plan – a health benefit which allows you to claim back your everyday medical expenses like Dentists and Prescriptions
- Life Assurance
- Generous Artfarm-wide discounts including; Up to 50% off room booking at The Fife Arms Up to 25% off food and beverage across our properties in Somerset, Scottish Highlands, Los Angeles and London Up to 30% off our fabulous retail products
- High street discounts off 1000’s retailers through MyArtfarm site and app.
- Amazing socials led by local social committees – bowling, 10k runs or just a cold pint in the pub – there’s something for everyone.
- A unique approach to career development and learning opportunities tailored around your individual aspirations and goals.
- Employee Assistance Programme with Hospitality Action
- Enhanced pension scheme to help you save into your piggy bank for the future!
- Option to save directly from payroll into an ISA to enhance financial wellbeing
Mount St. Restaurant is led by Executive Head Chef Jamie Shears (formerly of 45 Jermyn St. and CUT at 45 Park Lane), who brings a creative approach to a menu inspired by the culinary traditions of London. Working with trusted farmers, growers and foragers – including from our own Somerset farm – we focus on fresh, seasonal produce and a commitment to sustainability.
Art is at the heart of Mount St. Restaurant, with over 200 pieces of art featuring throughout the dining space and rooms – including works by Andy Warhol, Henri Matisse, Lucian Freud, Philip Guston, Peter Fischli and David Weiss, as well as site-specific commissions by Hauser & Wirth artists.
About Artfarm
Artfarm is an independent international hospitality company where art, culture, and exceptional hospitality come together to create unforgettable destinations. Founded by Iwan and Manuela Wirth, every Artfarm destination is thoughtfully designed to celebrate the unique character and local culture of its location.
Today, Artfarm's award-winning portfolio spans some of the world's most distinctive destinations, including The Audley Public House and Mount St. Restaurant in London; Fife Arms Hotel in Braemar and Fish Shop in Ballater, Scotland; Farm Shop in Somerset; Cantina in Menorca; Chesa Marchetta in Sils Maria, Switzerland; Manuela in New York and Los Angeles; and Fish Shop Bar & Restaurant in Washington, D.C.
Artfarm is an equal opportunity employer and we value diversity. We believe that diversity and inclusion in our team is critical to our success, so we seek to recruit, develop, and retain talent from a diverse candidate pool. Sustainability is at the heart of Artfarm and every one of the team has a role to play in protecting our planet.
