Senior Business Analyst - EA Synergy programme - 34499
England, United Kingdom Full-time Posted 1 week ago
Job Description
Are you energised by change and passionate about driving transformation?
We are looking for a Senior Business Analyst to play a pivotal role in the Environment Agency’s Synergy Programme. This is an exciting opportunity to shape the longer-term implementation of a new Enterprise Resource Planning (ERP) system, influence policy and system changes, and ensure the successful transition to modernised shared services across the organisation.
As a Senior Business Analyst, you will take the lead on complex analysis and provide oversight and direction across business analysis activities. Responsibilities include:
We welcome applicants from diverse backgrounds and perspectives and are committed to building an inclusive team that reflects the communities we serve.
You’ll be part of the EA Synergy Team within the Strategy, Transformation & Assurance Directorate. The Synergy Programme is a cross-government initiative delivering the government’s shared services strategy; it will replace SOP with a modern platform and introduce new ways of working across various shared services functions.
Experience/skills Required
We’re keen to hear from you if you can bring:
You’ll have an EA Office base location. As this is a national role, the working location is flexible.
We use smart tools to stay connected and reduce travel. Some travel will be required, and this may occasionally include an overnight stay.
Please see the Job Profile for more information. If you have any questions, please contact Rob.Whitcombe@environment-agency.gov.uk
Interviews will be held via MS Teams within two weeks of the closing date.
If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post
Length of contract
Up to 24 months
Competence 1
Manages Change
Description
Understands role in leading change. Successfully leads change in own team.
Question - Can you describe a time when you played a key role in shaping or delivering a significant change to business processes, systems, or services? How did you analyse requirements, assess impacts across the organisation, and support stakeholders to successfully adopt the change?
Competence 2
Delivers Results Through Others
Description
Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.
Question - Tell me about a time when you delivered a complex outcome by influencing and coordinating stakeholders or delivery teams who were not under your direct management. How did you build relationships, maintain momentum, and ensure successful delivery?
Competence 3
Takes Decisions and Solves Problems
Description
Question - Describe a situation where you had to make a critical decision or resolve a complex problem involving uncertainty, competing priorities, or incomplete information. How did you approach the situation, and what was the impact of your decision?
Competence 4
Communicates Effectively
Description
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Question - Can you describe a time when you communicated complex or technical information to a diverse range of stakeholders with varying levels of understanding? How did you tailor your approach to ensure clarity, alignment, and effective decision-making?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
Are you energised by change and passionate about driving transformation?
We are looking for a Senior Business Analyst to play a pivotal role in the Environment Agency’s Synergy Programme. This is an exciting opportunity to shape the longer-term implementation of a new Enterprise Resource Planning (ERP) system, influence policy and system changes, and ensure the successful transition to modernised shared services across the organisation.
As a Senior Business Analyst, you will take the lead on complex analysis and provide oversight and direction across business analysis activities. Responsibilities include:
- Lead business analysis activity across the Synergy Programme, ensuring alignment with strategic objectives and organisational priorities.
- Act as a trusted advisor to senior stakeholders, providing insight and challenge to support informed decision-making.
- Facilitate cross-directorate collaboration, ensuring shared understanding and effective engagement at all levels.
- Lead end-to-end analysis of policy, process and system changes, particularly relating to the ERP solution.
- Apply appropriate analysis techniques to define, map and optimise “As-Is” and “To-Be” processes, ensuring future-state readiness.
- Elicit, define and manage business requirements, maintaining clear documentation and traceability throughout delivery.
- Oversee impact assessments, ensuring risks, dependencies and organisational implications are clearly understood.
- Challenge assumptions, identify opportunities for improvement, and support the design of new ways of working enabled by the ERP system.
- Build and manage strong relationships across digital, HR, finance, commercial and operational teams.
- Engage and manage diverse stakeholders with competing priorities, ensuring alignment and clarity.
- Translate complex technical, system and policy information into clear, accessible insights for non-technical audiences.
We welcome applicants from diverse backgrounds and perspectives and are committed to building an inclusive team that reflects the communities we serve.
You’ll be part of the EA Synergy Team within the Strategy, Transformation & Assurance Directorate. The Synergy Programme is a cross-government initiative delivering the government’s shared services strategy; it will replace SOP with a modern platform and introduce new ways of working across various shared services functions.
Experience/skills Required
We’re keen to hear from you if you can bring:
- Significant experience as a Business Analyst, including leading complex analysis for major change, digital or transformation programmes.
- Strong capability in process modelling, requirements engineering and business analysis techniques.
- Proven experience influencing senior stakeholders and supporting strategic decision-making.
- Ability to assess the organisational impacts of policy, operational and system changes.
- Experience coaching or supporting other analysts to build capability.
- Excellent communication skills, especially in translating complex ideas into clear and meaningful information.
- Confidence working across multidisciplinary teams, balancing competing perspectives and identifying optimal solutions.
- Curiosity, critical thinking, and the ability to challenge constructively.
You’ll have an EA Office base location. As this is a national role, the working location is flexible.
We use smart tools to stay connected and reduce travel. Some travel will be required, and this may occasionally include an overnight stay.
Please see the Job Profile for more information. If you have any questions, please contact Rob.Whitcombe@environment-agency.gov.uk
Interviews will be held via MS Teams within two weeks of the closing date.
If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post
Length of contract
Up to 24 months
Competence 1
Manages Change
Description
Understands role in leading change. Successfully leads change in own team.
Question - Can you describe a time when you played a key role in shaping or delivering a significant change to business processes, systems, or services? How did you analyse requirements, assess impacts across the organisation, and support stakeholders to successfully adopt the change?
Competence 2
Delivers Results Through Others
Description
Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.
Question - Tell me about a time when you delivered a complex outcome by influencing and coordinating stakeholders or delivery teams who were not under your direct management. How did you build relationships, maintain momentum, and ensure successful delivery?
Competence 3
Takes Decisions and Solves Problems
Description
Question - Describe a situation where you had to make a critical decision or resolve a complex problem involving uncertainty, competing priorities, or incomplete information. How did you approach the situation, and what was the impact of your decision?
Competence 4
Communicates Effectively
Description
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Question - Can you describe a time when you communicated complex or technical information to a diverse range of stakeholders with varying levels of understanding? How did you tailor your approach to ensure clarity, alignment, and effective decision-making?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
