Senior Client Insight Analyst
Excited to grow your career?
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!
About the role
We are looking for a Senior Client Insight Analyst to join our Commercial Performance Analytics team. This role focuses on understanding what drives client behaviour, profitability and growth, and turning that into clear actions.
Role Responsibilities
- Deliver insight on client performance, profitability and growth.
- Translate analysis into clear, actionable recommendations.
- Identify trends and opportunities to improve performance.
- Partner with stakeholders to shape decisions and strategy.
- Support development of client value and commercial models.
Experience
- Strong analytical background within data or insight roles.
- Advanced SQL capability and experience working with large datasets.
- Experience influencing stakeholders through insight.
- Experience translating analysis into commercial outcomes.
Knowledge
- Understanding of commercial drivers such as lifetime value and retention.
- Experience using analytical tools such as Python.
- Understanding of reporting and visualisation.
Desirable
- Experience building dashboards.
- Experience in commercially focused roles.
Attributes
- Commercially aware and outcome focused.
- Curious and proactive.
- Clear communicator.
- Focused on impact.
Why us?
Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* and annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure
- Option to purchase an additional 5 days holiday**
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Income Protection and Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and outpatient care
- Health screening programme
- Help@hand - confidential support including mental health counselling and remote GP
- Wellhub - unlimited access to fitness providers and wellness coach sessions
- Variety of travel to work schemes with bike storage and shower facilities
- Inhouse barista and deli serving subsidised coffee and sandwiches
- Two paid volunteering days per year
* dependant on role level
** only available to select during our annual benefits window, in November each year
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.
Sanderson is working as an exclusive partner to Hargreaves Lansdown on this hiring campaign. We are managing the advertising and recruitment process for these roles and will ensure all applications are handled consistently.
