Senior IT Support Technician
Salary: £35,000 - 35,000 per year Requirements: Previous IT experience working at an IT Managed Services Provider Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A team player mindset with a willingness to share knowledge Responsibilities: Provide 2nd line support across Windows Server (on-prem & Azure), Active Directory, Group Policy, DNS, and RDS Troubleshoot Windows desktop issues and…