Senior Key Account Manager

Got a track record of building brilliant relationships that deliver real outcomes?

The challenge: We're Europe's biggest Performance CSS, managing £1.2B in GMV for retailers like B&Q, Boots, and JD Sports. Our mission: 4x our impact to £5B in 24 months using proprietary AI that finds opportunities others can't see.

Location: Birmingham (1 day a week in office)

Salary: Starting from £45,000 + performance bonus

Department: Retail Partners Team

Start Date: ASAP - reviewing applications daily.

The Role

We're looking for a Senior Key Account Manager to build and grow strategic relationships with retail partners. Combining account management with commercial development, you'll work closely with affiliate, marketing and PPC teams to drive performance, identify growth opportunities and deliver measurable results.

What You'll Do

• Manage and develop relationships with key retail partners.
• Identify opportunities to grow accounts and win new business.
• Act as a trusted advisor to affiliate, marketing and PPC teams.
• Develop account plans and conduct regular business reviews.
• Drive retention, revenue growth and partner success.
• Collaborate with internal teams to deliver outstanding results.
• Share insights and best practices that help partners maximise performance.

What We're Looking For

• 5+ years Experience in key account management and/or B2B sales, ideally within digital marketing, affiliate, performance marketing or SaaS.
• A track record of growing accounts and delivering commercial results.
• Strong relationship-building and stakeholder management skills.
• Excellent communication, organisation and analytical skills.
• A proactive, commercially minded approach with a focus on long-term partnerships.

Why Join Us

This role is ideal for someone who enjoys building lasting partnerships and delivering measurable impact. You'll have the autonomy to drive growth, the support to succeed and the opportunity to work with leading retailers in a fast-moving, collaborative environment.

What We Offer

A customer success role where relationship excellence and outcomes are truly valued.

Enterprise retail clients with established affiliate and PPC programmes.

Full training on affiliate marketing and PPC (we'll teach you everything you need).

A team that values doing the job well.

Competitive salary that rewards exceptional performance.

We offer 25 days annual leave plus all UK public holidays with the opportunity to buy more.

The tools and support to actually help your clients succeed.

Company pension.

Discretionary bonus.

Group life assurance of 10x fixed annual salary up to £500,000 cover.

• Training budget.
• Charity donation salary sacrifice match scheme.
• Charity personal event donation match scheme.
• External counselling service available.
• Access to the UK bike2work scheme and Electric Vehicle schemes.
• Full ongoing training is provided within the team and from external training sources.

Interested?

If you're thinking, "this sounds like a company that values outcomes and relationship excellence over sector experience," we should talk.

Tell us about your track record of building exceptional client relationships and the outcomes you've achieved. Show us examples of how you've delivered measurable value through relationship excellence. Don't worry if you haven't worked in affiliate or PPC before, we can teach you that.

NO AGENCIES - Please note we do not accept applications from agencies. We will treat all CV's submitted as Direct Applicants.

Redbrain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, disability, gender reassignment, pregnancy and maternity, sex or sexual orientation, race, religion or belief or any other protected characteristic.

This policy applies to all employment practices within our organisation, including but not limited to recruitment, promotion, compensation, benefits and training.