Senior Systems Support Specialist
Lancaster, England, United Kingdom Internship Posted 1 week ago
The post holder will be involved in the Incident Management Processes, with a focus on the customer at all times. The post holder will form part of a out-of-hours rota which will provide Service Delivery 24 hours a day, 365 days a year. The post holder will work closely with the Senior Service Desk Specialists to maintain excellent communications with the customer and the rest of the Service Delivery Team.
The post holder will be an effective team player contributing towards a dynamic leading edge department which through the use of supporting technologies is constantly striving to make a positive impact on improved patient care, whilst doing so in a consistently professional manner often under high pressure and always using Information Technology Infrastructure Library (ITIL) best practice.
The Informatics team are responsible for developing the trusts information communication and Technology Strategy, and for delivering the information systems development programme. It also ensures the operation of secure and confidential systems, the provision of high quality information and records to support this.
Why Choose OneLSC and University Hospitals of Morecambe Bay NHS Foundation Trust:
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
For further details / informal visits contact: Name: Sharon Rankin Job title: Digital Service Delivery Manager Email address: Sharon.Rankin@mbhci.nhs.uk Telephone number: 07919274911
The post holder will be an effective team player contributing towards a dynamic leading edge department which through the use of supporting technologies is constantly striving to make a positive impact on improved patient care, whilst doing so in a consistently professional manner often under high pressure and always using Information Technology Infrastructure Library (ITIL) best practice.
The Informatics team are responsible for developing the trusts information communication and Technology Strategy, and for delivering the information systems development programme. It also ensures the operation of secure and confidential systems, the provision of high quality information and records to support this.
Why Choose OneLSC and University Hospitals of Morecambe Bay NHS Foundation Trust:
- A vibrant, diverse, and inclusive healthcare community
- Cutting-edge facilities and technology
- Opportunities for continuous professional development
- A culture that values and recognizes your contributions
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
For further details / informal visits contact: Name: Sharon Rankin Job title: Digital Service Delivery Manager Email address: Sharon.Rankin@mbhci.nhs.uk Telephone number: 07919274911
