Service Desk Engineer
Sheffield, South Yorkshire IT Posted 3 days ago
The Service Desk Engineer will act as the first point of contact for IT support across the organisation, providing high-quality technical assistance to end users and ensuring incidents and service requests are resolved efficiently. The role supports the delivery of reliable digital services to both clinical and corporate teams. Key Responsibilities Provide 1st line support via phone, email and service desk tools Log, categorise and prioritise incidents and service requests in line with SLAs Tro…
