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Service Manager - Families First Front Door

Plymouth, England, United Kingdom Full-time Posted 1 week ago
37 hours per week

This role is office-based; however, it also offers some agile or remote working

Join Us in Making a Difference

Service Manager: Family First Front Door - Children’s Social Care

Are you an inspiring leader passionate about making a real difference for children and families? Plymouth Children’s services is seeking a dynamic and forward-thinking Service Manager for ourFamily First Front Door, providing strategic leadership across the Multi-Agency Safeguarding Hub, Out of Hours services and Time Together

Plymouth City Council’s Front Door Service operates 24-hour cover, including weekends and bank holidays.

This is a unique opportunity to shape an ambitious, connected and child-centred safeguarding system with a strong sense of community, supportive partners, and a commitment to innovation. You will lead high-performing frontline services that ensure children receive the right help at the right time—whether through early intervention, statutory assessment or emergency safeguarding responses.

As part of our senior leadership team, you will drive high-quality practice, champion early help and prevention, strengthen multi-agency collaboration and embed a culture focused on learning, inclusion and the voice of the child. You will work closely with dedicated colleagues across social care, education, police, health, and the voluntary sector to deliver seamless pathways of support for children and families.

If you are motivated by delivering excellent outcomes, confident in leading both strategic development and operational service delivery, and excited to contribute to transformative work within a beautiful seaside setting, we would love to hear from you.

Join us and help shape a safer, stronger future for children and families in Plymouth.

Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.

As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.

We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.

“Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.”

For further information, please contact Jennifer.Houghton@plymouth.gov.uk

Closing Date - Monday 22 June 2026

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