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Store Manager

Clapham, England, United Kingdom Full-time Posted 1 week ago
Store Manager - Vision Express Clapham Common

Lead a premium optical business. Inspire a high-performing team. Deliver exceptional customer experiences.

We're looking for an experienced Store Manager to lead our Vision Express store in Clapham Common. This is a unique opportunity to manage a successful Joint Venture store, leading from the front and creating an environment where both colleagues and customers thrive.

Following a recent refit, the store is in excellent condition and provides a fantastic setting to deliver the premium service Vision Express is known for.

What You'll Do

  • Take full responsibility for the day-to-day leadership of the store and team
  • Lead, coach and develop colleagues through regular 1:1s and performance conversations
  • Create a culture focused on exceptional customer service and patient care
  • Drive NPS, commercial performance and key business KPIs from the shop floor
  • Lead by example, inspiring your team to deliver outstanding results
  • Ensure the store operates to the highest standards of compliance, presentation and service
  • Partner closely with the Joint Venture Partner to support continued success and business growth

What You'll Get

  • £350 towards frames or designer sunglasses, with unlimited spend on lenses
  • 33 days holiday with buy/sell options
  • Family & friends discounts plus free eye tests
  • Employee wellbeing support
  • Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

As a Store Manager, you'll benefit from a competitive bonus scheme that rewards strong store performance. Your leadership has a direct impact on customer experience, team engagement and commercial success.

What We're Looking For

  • Experience as a Store Manager, Assistant Store Manager or equivalent leadership role
  • A strong customer service background in retail, hospitality or another customer-focused environment
  • Proven ability to lead, coach and develop high-performing teams
  • Experience conducting effective 1:1s and managing performance positively
  • Strong commercial awareness and a track record of delivering KPI results
  • A hands-on leader who enjoys being present on the shop floor
  • Excellent communication skills with the ability to motivate and inspire others

Why Vision Express?

With over 590 stores across the UK, Ireland and Jersey, we're a leading optical retailer and growing med-tech business. As a Store Manager at Vision Express, you'll receive industry-leading training, ongoing development and the opportunity to build a rewarding long-term career.

This is an exciting opportunity for a Store Manager who enjoys people leadership, thrives in a customer-centric environment and wants to make a real impact within a successful Joint Venture business.

Ready to become our next Store Manager? Apply now.

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